Devpriya

• Championed a culture of continuous professional development within the organization by creating incentives for employees to pursue further education opportunities.
• Established partnerships with external training providers to enhance the organization''s learning resources and capabilities.
• Contributed to team success by leading workshops in leadership, communication, and problem-solving skills development.
• Developed tailored training programs for various departments, increasing cross-functional collaboration and understanding.
• Increased employee retention rates by addressing specific learning needs and fostering a culture of continuous improvement.
• Collaborated with management to establish performance benchmarks, aligning training initiatives with company goals.

• Established long-term client relationships through consistent delivery of high-quality products and services.
• Enhanced customer satisfaction by streamlining communication channels and improving response times.
• Developed innovative solutions to complex problems, resulting in improved organizational performance.
• Mentored junior staff members for accelerated career growth, developing future leaders within the organization.

Coordinated day-to-day hospital operations ensuring smooth patient flow and optimal utilization of resources.

Acted as a key liaison between clinical teams, support services, and management to ensure operational efficiency.

Monitored OPD/IPD processes, bed management, discharge planning, and turnaround times.

Supported implementation of hospital policies, SOPs, NABH compliance, and quality standards.

Assisted in manpower planning, duty rosters, and coordination with HR for staffing needs.

Handled vendor coordination, facility management issues, and inter-departmental escalations.

Analyzed operational data and prepared daily/monthly reports for management review.

Ensured adherence to patient safety, infection control, and service quality benchmarks.