Devraj Longani
Pune
Summary
As a project manager, I am responsible for coordinating and executing market research studies. This includes project scheduling and execution, questionnaire preparation and assistance with project design, reporting and analysis, client management, and serving as a liaison with internal and external operations teams. Managing research projects and deliverables. Previously, a Business Development Manager with a demonstrated history of working in the IT service and product industry.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Project Manager
QuestionPro Solutions Pvt. Ltd.
Pune
07.2017 - Current
- As a part of QuestionPro's Audience team, I help clients achieve their research goals through our global panel reach, including B2B, general population, and niche sample types.
- Provide a high level of service to clients to extend business relationships and encourage future projects.
- Spearheaded key projects, which resulted in high customer satisfaction and increased business revenues
- Achieve desired results by monitoring project progress, anticipating potential bottlenecks, and implementing preventative action
- Building strong relationships with vendors to optimize cost savings and ensure timely project completion.
- Lead project scope development with estimates, budgets, and schedules to plan successful projects
- Identified potential risks associated with projects and developed mitigation strategies.
- Monitored the progress of projects against established timelines and budgets.
Business Development Manager
Hummingbird Web Solutions Private Limited
Pune
01.2017 - 06.2017
- Planned and developed winning strategies to increase sales, expand territories, and boost market positioning.
- Created effective marketing, sales, and promotional initiatives to drive revenue.
- Closed long-term agreements through skillful negotiation.
- Augmented sales value by upselling and cross-selling new products and services to existing customers.
- Researched prospective clients to develop and execute cold call lists.
- Presided over business meetings to define the vision and mission of the company.
- Drafted sales contracts to use during consummated deals.
- Prepared pricing strategies aligned with the budget to meet the needs of customers.
- Developed business plans to establish revenue and growth.
Business Development Manager
Futurism Technologies
Pune
07.2015 - 01.2017
- I helped industrial manufacturing and distribution companies across the United States strengthen their brand and enhance their market position in the online world with our customized, ROI-centric online marketing solutions and services.
- Established new customer accounts using negotiation and sales closing abilities.
- Determined business development opportunities and implemented effective strategies for client acquisition.
- Leveraged cold calling, in-person visits, and referrals to build leads.
Sr. Business Development Executive
Mobisoft Infotech
Pune
11.2014 - 05.2015
- Identify potential clients and the decision-makers within the client organization
- Market research and identify new channels for business growth
- Generated new business opportunities from Global Market
- Expanding the existing client base and offering optimum services to existing ones
- Worked with startups, entrepreneurs, and businesses looking to develop mobile apps
- Generating leads through email marketing, social media marketing, and other channels
- Researched trends to gather data and implement innovative strategies
Senior Business Development Executive
Futurism Technologies
Pune
01.2011 - 11.2014
- Identified business opportunities and drove profitable new business with client mapping, cold-calling, focused email campaigns, presentations, etc
- Managed the entire sales cycle including cold calling, prospecting, lead qualification, product/service presentation, proposal presentation, and sales closure
- Cultivated, built, and managed relationships with decision-makers and project sponsors
- Identified cross-selling opportunities through ongoing customer needs analysis
- Adept at mapping & analyzing customer needs, and technical requirements and providing viable solutions
- Comprehensive experience in Sales & Marketing activities, Account Management as well as an assessment of customer needs and providing the best possible solutions to their utmost satisfaction
- Demonstrated abilities in cementing a healthy relationship with the clients for generating business and leading the workforce towards accomplishing business and corporate goals
Senior Process Executive
Infosys BPO
Pune
08.2008 - 09.2010
- Answered incoming phone calls with professionalism and warmth
- Consistently exceeded productivity targets month-on-month through efficient customer service
- Provided customers with follow-up emails and other documentation as needed to promote customer support excellence
- Maintained excellent customer relationships by efficiently solving queries, complaints, and issues
- Resolved customer queries promptly using de-escalation techniques
- Making sure the call is handled with the set benchmark by the quality team and surpassing it
- Ensured customer service stayed excellent, attentive, and helpful by proactively going the extra mile to assist customer needs
- Gave exceptional technical support and high-quality service to all customers
- Established safe and supportive environments for attendees to learn new poses and techniques
Education
Bachelor of Commerce - Accounting
K.J.Somaiya College of Arts,Commerce & Science
Kopargaon04-2008
HSC - Higher Education
SSGM College
Kopargaon01.2003
SSC - Secondary Education
Seva Niketan Convent School
Kopargaon01.2000
Skills
- Customer Satisfaction
- Project Management
- Qualitative Research
- Project Planning
- Quality Control
- Project Scheduling
- Requirements Gathering
- Client Relationship Management
Certification
Credential # 3919249
Originally Earned: 9 September 2024
Languages
- English
- Marathi
- Hindi
Hobbies
- Sports
- Cycling
- Listening to Music
- Volunteering
Timeline
Senior Project Manager
QuestionPro Solutions Pvt. Ltd.
07.2017 - Current
Business Development Manager
Hummingbird Web Solutions Private Limited
01.2017 - 06.2017
Business Development Manager
Futurism Technologies
07.2015 - 01.2017
Sr. Business Development Executive
Mobisoft Infotech
11.2014 - 05.2015
Senior Business Development Executive
Futurism Technologies
01.2011 - 11.2014
Senior Process Executive
Infosys BPO
08.2008 - 09.2010
Bachelor of Commerce - Accounting
K.J.Somaiya College of Arts,Commerce & Science
HSC - Higher Education
SSGM College
SSC - Secondary Education
Seva Niketan Convent School
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