Dewan Ali
Guwahati
Summary
Dynamic leader with a proven track record at Evergreen DSL, excelling in partnership building and business development. Leveraged staff management and training facilitation skills to enhance team performance and achieve strategic goals. Expert in MS Office, adept at fostering team collaboration and driving significant improvements in efficiency and productivity.
Overview
16
16
years of professional experience
Work History
State Coordinator
Evergreen DSL
Guwahati
09.2020 - Current
- Reviewed completed work to verify consistency, quality, and conformance.
- Proposed or approved modifications to project plans.
- Created and maintained a database of contacts for effective communication with key partners.
- Implemented quality control measures to uphold company standards.
- Recruited and trained new employees to meet job requirements.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Created and managed budgets for travel, training, and team-building activities.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Organized events such as town hall meetings, conferences, and webinars to educate the public about important initiatives.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assigned work and monitored performance of project personnel.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
State Coordinator
Save Solutions Pvt. Ltd
Guwahati
11.2017 - 08.2020
- Reviewed completed work to verify consistency, quality, and conformance.
- Identified potential sources of additional funding for programs operating in the state.
- Implemented quality control measures to uphold company standards.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Participated in statewide coalitions focused on advancing specific causes or interests.
- Organized events such as town hall meetings, conferences, and webinars to educate the public about important initiatives.
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked effectively in team environments to make the workplace more productive.
Sr. Area Sales Manager
Pay Point India Network Pvt. Ltd
Guwahati
02.2014 - 09.2017
- Conducted field rides with sales personnel to provide in-the-field coaching and training.
- Hired and motivated high-performing sales team.
- Monitored sales team performance and provided effective training to help each reach targets.
- Created detailed reports on regional sales activity and presented findings to senior management team.
- Resolved customer complaints promptly and professionally.
- Directed and coordinated products, services and sales activities.
- Implemented and adjusted the sales strategy based on market trends and results.
- Monitored customer feedback to identify areas for improvement in products or services offered by the company.
- Monitored competition by gathering current marketplace information on pricing, products, and new technologies.
- Attended staff meetings regularly; provided input into strategic planning discussions as needed.
- Developed and implemented strategic sales plans to accommodate corporate goals.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Managed sales pipeline and forecasted monthly, quarterly, and annual sales targets.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Developed and implemented sales strategies to maximize revenue growth in assigned areas.
- Oversaw regional and local sales managers and staff.
- Set individual sales targets with sales team, aligning with company objectives.
- Identified potential distributors for new product lines within assigned territory.
- Tracked sales goals and reporting results as necessary to upper management.
Territory Sales Manager
Reliance Telecom Ltd
Dhubri
03.2012 - 12.2013
- Negotiated contracts and agreements with key clients to secure long-term business relationships.
- Engaged in cold calling activities to generate leads for potential new customers.
- Led team meetings to ensure effective communication among all members of the sales team.
- Devised territory sales plans to exceed revenue and market penetration goals.
- Supervised a team of sales representatives within the assigned territory.
- Trained team members on customer service strategies and techniques.
- Prepared weekly and monthly reports on sales performance against targets.
- Created sales opportunities through cold-calling and other promotional activities.
Retail Sales Manager
Vodafone Essar Spacecl Ltd
Bongaigaon
03.2009 - 02.2012
- Analyzed sales data to identify trends, opportunities for growth, and areas requiring improvement.
- Developed plans for increasing customer loyalty programs.
- Oversaw regional and local sales managers and staff.
- Maintained a clean work environment to promote safety standards.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Directed and coordinated products, services and sales activities.
- Maintained inventory levels, ensuring stock availability while minimizing excess.
- Reviewed store policies and made changes to streamline operations and increase productivity.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
Education
Bachelor of Arts - Arts
Bhola Nath College
Dhubri07-2002
Skills
- Partnership building
- Training facilitation
- Recordkeeping
- Schedule coordination
- Staff management
- Patient scheduling
- Business development
- Team collaboration
- Staff supervision
- Relationship building
- MS office
- Problem-solving
- Business administration
- Multitasking and organization
- Time management
- Team oversight
Languages
Assamese
First Language
English
Elementary (A2)
A2
Hindi
Intermediate (B1)
B1
Bengali
Proficient (C2)
C2
Affiliations
Leadership roles, management skills and can work well with others
Timeline
State Coordinator
Evergreen DSL
09.2020 - Current
State Coordinator
Save Solutions Pvt. Ltd
11.2017 - 08.2020
Sr. Area Sales Manager
Pay Point India Network Pvt. Ltd
02.2014 - 09.2017
Territory Sales Manager
Reliance Telecom Ltd
03.2012 - 12.2013
Retail Sales Manager
Vodafone Essar Spacecl Ltd
03.2009 - 02.2012
Bachelor of Arts - Arts
Bhola Nath College
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