Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Dewansh Sharma

Dewansh Sharma

Senior Product Owner
Pune

Summary

Dynamic and visionary Senior Product Manager with total 14 years of IT experience, including 8 years in agile product management. Proven expertise in driving the development of innovative products from conception to launch. Demonstrating exceptional leadership by guiding cross-functional Scrum teams and aligning product strategy with business goals. Proficient in backlog management, prioritization, and agile best practices. Excels in creating compelling product visions, roadmaps, and identifying growth opportunities. Utilizes an analytical approach to market research and user needs assessment, while delivering value through meticulously prioritized features. Track record of successful product releases, improved user satisfaction, and continuous improvement. Committed to fostering a culture of collaboration, transparency, and agility within the organization.

Overview

19
19
years of professional experience
7
7
Certifications
2
2
Languages

Work History

Senior Product Owner (Payment)

Opus Technologies
11.2024 - Current
  • Define and communicate the product/feature vision, strategy, and roadmap, ensuring alignment with business objectives and customer needs
  • Collaborate with cross-functional teams to prioritize features, manage backlogs, and deliver products that solve user problems effectively
  • Conduct research, analysis, and competitive benchmarking to identify opportunities and guide product/feature development
  • Oversee the product/feature lifecycle from ideation to launch, ensuring on-time delivery while managing risks and dependencies
  • Measure product performance through KPIs, analyze feedback, and implement iterative improvements to enhance value and user experience

Team Lead - Product Owner (Healthcare)

Carelon Global Solutions
02.2022 - 11.2024
  • Successfully migrated Contact Center IVR flows into the Cloud, enhancing customer support efficiency by providing automated self-service options
  • Understand and align product development efforts with business goals, ensuring the product contributes to the company's strategic objectives
  • Take responsibility for delivering maximum value to customers through the product, prioritizing features and functionalities that meet customer needs and enhance their experience
  • Create, manage, and prioritize the team's product backlog
  • Ensure the backlog is continuously refined and that it reflects the most valuable work for the team to deliver
  • Keep the team focused on the highest-value tasks, ensuring efficient use of resources and timely delivery of product increments
  • Act as the voice of the customers within the team, advocating for features and improvements that address user needs and pain points
  • Drive a common understanding among team members regarding the 'why' behind the work, the intended user outcomes, and the specifics of the user's job-to-be-done
  • Prioritize backlog items based on the overall strategy and a balanced consideration of scope, budget, time, customer demand, and internal requirements
  • Act as a liaison between the development team and stakeholders, contributing to each stage of the development process and ensuring clear communication regarding priorities, changes, risks, and progress
  • Collaboratively set focused and achievable sprint goals with the team, ensuring alignment with product strategy and stakeholder expectations
  • Make the work and its progress visible, transparent, and clear to all team members and stakeholders, fostering an environment of openness and accountability
  • Proactively inform and involve internal stakeholders about priority changes, potential risks, and the overall progress of the product development effort

Product Owner-SA (Banking, Fintech, ContactCentre)

Bank of America
12.2013 - 02.2022
  • Spearheaded the creation, prioritization, and ongoing refinement of the product backlog, translating complex business requirements and user needs into a well-organized pipeline of user stories and tasks
  • Partnered with stakeholders, I facilitate the capture and articulation of functional requirements into actionable insights for technical teams, ensuring every feature aligns with broader business goals and delivers tangible value
  • Regular interaction with development teams to demystify user stories, ensured a shared understanding and appropriate scoping aligned with project objectives
  • This encompasses making pivotal trade-off decisions and providing clarifications to maintain momentum and focus
  • Leveraged a deep understanding of business imperatives and customer needs, I strategically prioritize backlog items, guaranteeing that efforts are concentrated on delivering features with the highest impact first
  • Maintained a constant presence throughout the development cycle, offering insights, resolving ambiguities, and ensuring the product evolves in sync with customer expectations and market dynamics
  • Bridged the gap between business needs and technical execution, I ensure a harmonious alignment through effective communication, serving as the central conduit for information flow between stakeholders and the development team
  • Rigorously inspected and evaluated progress, making the crucial call on whether deliverables meet the established criteria for success, ensuring only the highest quality products reach our customers

Senior Software Engineer (Banking, ContactCentre)

HSBC
08.2006 - 12.2013
  • Developed web applications for bank
  • Accomplished multiple tasks within established timeframes
  • Requirements analysis, configuration, testing, and deployment activities
  • Maintaining and upgrading banks application using core Java, REST API, JSP, Nuance framework

Education

B.E - Information Technology

Oriental Institute of Science and Technology

Skills

Product Strategy & Roadmap

Certification

ISB Product Management

Timeline

Senior Product Owner (Payment)

Opus Technologies
11.2024 - Current

Team Lead - Product Owner (Healthcare)

Carelon Global Solutions
02.2022 - 11.2024

Product Owner-SA (Banking, Fintech, ContactCentre)

Bank of America
12.2013 - 02.2022

Senior Software Engineer (Banking, ContactCentre)

HSBC
08.2006 - 12.2013

B.E - Information Technology

Oriental Institute of Science and Technology

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Dewansh SharmaSenior Product Owner