Dattavijay Bavikar
Pune
Summary
Results-driven HR Team Lead with over 9 years of experience optimizing operational efficiency, leading high-performing teams, and managing comprehensive HR functions. Expertise talent acquisition, recruitment lifecycle management, compliance, service desk operations, and global collaboration. Proficient in employee lifecycle management, payroll, performance management, strategic HR initiatives. Demonstrates a proven track record in policy development, process improvement, vendor management, and stakeholder engagement.
Holds certifications in HR Professional, HR Analytics, Advanced Excel, and MCSE. Committed to delivering HR solutions that drive business objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Lead- Service Desk
Fujitsu
08.2023 - 10.2024
- Led and mentored a team of 49 in full-cycle recruitment, ensuring top-tier service delivery.
- Developed and aligned HR strategies with business objectives, managing HR administration and generalist activities including Onboarding & Offboarding, Training, Compliance, induction program, Joining formalities, Exit formalities, Attendance & leave Management, Employee engagement, Payroll Processing, Grievance handling, Statutory laws compliance, HRMS and GretyHR, HRIS, CRM.
- Administered HR functions such as performance appraisals, benefits & compensation, and Performance management, HR policy formulation & communication.
- Directed end to end recruitment processes, including screening, sourcing, scheduling interviews, offer generation, documentation, background checks, and exit formalities, ensuring smooth transitions during organizational changes.
- Vendor management and stakeholder relationships, leading innovative sourcing techniques and walk-in drives for internal and external hires.
- Designed and implemented employee wellness and team-building initiatives, enhancing work culture
- Developed SOPs, conducted audits, and tracked performance metrics to ensure compliance with standards.
- Administered SLAs, NPS, and incident management tools to efficiently resolve problems using ServiceNow, Citrix, Cyclops, and Amelia.
- Monitored and reported on recruitment metrics, KPIs, and CSFs, performing detailed analysis for performance improvement.
- Enhanced team performance by providing support for escalations at all levels.
- Provided strategic insights for hiring managers by effectively managing service desk operations, project performance, and change management.
- Aligned HR practices with business growth and talent development initiatives.
- Enhanced team performance through effective goal setting and regular evaluations.
- Oversaw daily HR operations to boost efficiency and productivity.
- Identified and directly approached suitable candidates, for contract negotiations.
- Coordinated interviews with potential employees, and facilitated the selection process.
- Handled end-to-end service desk management tasks effectively.
- Demonstrated expertise in reporting and analysis to deliver exceptional results.
- Developed and engaged with human capital to address current and future business requirements.
- Supported Applicant Tracking System (ATS) and assisted with lateral hiring and staffing.
- Conducted weekly audits while maintaining an audit tracker as well as an escalation tracker.
Team Lead- HR Operations
Speed Solutions
01.2021 - 07.2023
- Lead and mentor HR operations teams to ensure effective performance, productivity, and professional growth, driving the delivery of high-quality HR services.
- Managed end-to-end HR functions, including recruitment, onboarding, offboarding, payroll processing, employee engagement, attendance & leave management, and grievance handling, ensuring seamless HR operations.
- Vendor management, stakeholder collaboration, interviewing, offer negotiations, and candidate onboarding, ensuring alignment with organizational goals.
- Ensure adherence to statutory regulations, compliance documentation and policies, maintaining up-to-date employee records and legal requirements.
- Manage HR service desk, addressing complex issues, and ensuring timely resolution through ticketing systems and incident management tools.
- Lead change management initiatives, ensuring smooth transitions in resource allocation, infrastructure, and process updates.
- Conduct regular audits of HR processes, incidents, and tasks to ensure compliance with established standards, identifying areas for improvement.
- Monitored and support end to end recruitment, lateral hiring, staffing, shared services HRMS, HRIS, HRSD, CRM,CMMI, and HR tools.
Team Lead- Talent Acquisition
Techbug Solution
08.2017 - 12.2020
- Led and mentor HR and talent acquisition teams to ensure effective performance, team development, and achievement of organizational goals.
- Manage end-to-end recruitment processes, sourcing, screening, scheduling, shortlisting, interviewing, offer negotiation, onboarding, induction, training, employee engagement, offer generation, employee data management, policy implementation, stakeholder management and vendor management.
- Led team development, focusing on performance, motivation, and growth.
- Handled complex escalations for swift resolution of critical issues.
- Coordinated resources to support operational and project needs.
- Streamline HR processes and recruitment strategies to enhance efficiency and improve service delivery.
- Address employee grievances, conduct exit interviews, and ensure smooth transitions during organizational changes.
- Conducted recruitment performance analysis and delivered actionable insights to enhance processes.
- Oversaw incident management and SLA management, utilizing incident management tools and ticketing systems.
- HRMS,HRSS,HRIS,CRM, HR tools management.
- HR service desk operations for optimal support and service delivery.
- Track and report key recruitment metrics (time-to-hire, cost-per-hire, quality of hire, etc.) to assess the effectiveness of hiring strategies and make data-driven decisions.
- Use analytics to identify areas for improvement within the recruitment lifecycle.
- Created succession plans and promotion paths for staff, promoting retention and leadership continuity.
- Collaborate with senior leadership to understand workforce planning and forecast hiring needs.
- Implement technology-driven solutions, such as Applicant Tracking Systems (ATS), to streamline recruitment efforts.
- Active involvement in driving DEI recruitment initiatives, ensuring diverse talent pools and inclusive hiring practices across the organization.
- Utilized diverse candidate sourcing methods like job boards, social media platforms, employee referrals, and networking.
- Demonstrated ability to collaborate with senior management and HR to develop workforce planning strategies based on current and future business needs.
- Managing and mentoring a recruitment team, including training, performance evaluation, and setting team KPIs to drive productivity and meet hiring goals.
- Maintenance of records such as escalation trackers, NPS and SLAs was carried out weekly with due diligence.
Team Lead - Talent Acquisition
Adisoft ITcare
09.2013 - 08.2017
- Managed full-lifecycle of talent acquisition, including job promotion, sourcing, screening, scheduling ,interviewing, offer negotiation, offer generation, documentation and onboarding.
- Led end-to-end recruitment, including walk-in drives and candidate selection.
- Supported HR operations: employee engagement, leave & attendance management, grievance handling, and onboarding/exits.
- Conducted background checks and verified employee eligibility.
- Implemented new hire orientation and recognition programs.
- Managed candidate sourcing, contract negotiations, and presented offers.
- Collaborated with hiring managers on resourcing needs, budgets, and timelines.
- Identified recruitment process improvements and proposed effective strategies.
- Tracked key recruitment metrics, generating reports for management.
- Developed knowledgebase articles on sourcing best practices and hiring metrics.
- Managed daily office tasks and busy calendars.
- Handled employee relations, including disciplinary meetings and investigations.
- Managed HR systems (HRMS, GreytHR, HRIS) and CMMI/CRM processes.
- Managed lifecycle talent acquisition processes, from initial job promotion to staff onboarding.
Education
B.E. - Computer Engineering ,70.30%
Dr. APJ Abdul Kalam University
College Of EngineeringSkills
- Human Resources Management (HRM)
- Global HR management
- HR policy formulation
- HR budget management
- Talent acquisition management
- Employee lifecycle management
- Employee reward & recognition
- Employee retention
- Recruitment management
- Legal compliance
- Performance appraisal
- HRMS,HRIS, HRM
- ATS,CRM,CMMI, HRSD
- Corporate HR
- Payroll management
- Job Promotion activities
- Sourcing, Screening
- Onboarding and offboarding
- Induction
- Joining formalities
- Exit Formalities
- Offer negotiation
- Offer generation
- Vendor management
- Stakeholder management
- Leave management
- Attendance management
- Labor Law
- Payroll management
- Service desk management
- Policy development
- Grievance management
- Project Management
- Hiring management
- Employee record management
- Change management
- Program management
- Employment contracts
- HR Documentation
- Corporate HR
- Training and development
- Business strategy
- Rapport building
- Human Capital
- HR shared service
- HR service delivery
- MS office
- O365, Outlook
- Service Management
- Leadership & influence
- KPI,KRA,NPS management
Certification
- HR Professional
- HR Analytics
- Advanced Excel
- MCSE
Achievements
- Facilitated a 40% rise in internal promotions and employee mobility by developing talent pipelines, succession planning, and career development programs.
- Achieved a 45% reduction in recruitment costs by optimizing referral programs, vendor negotiations, and cost-effective hiring channels.
- Improved employee satisfaction scores by 45% by implementing engagement programs, wellness initiatives, and recognition systems.
- Enhanced HR metrics reporting efficiency by 55% with streamlined data processes and dashboard implementation.
- Achieved 100% HR audit compliance by strengthening policies, training, internal reviews.
- Enhanced workforce planning accuracy by 40% using data analytics and strategic assessments.
Timeline
Team Lead- Service Desk
Fujitsu
08.2023 - 10.2024
Team Lead- HR Operations
Speed Solutions
01.2021 - 07.2023
Team Lead- Talent Acquisition
Techbug Solution
08.2017 - 12.2020
Team Lead - Talent Acquisition
Adisoft ITcare
09.2013 - 08.2017
- HR Professional
- HR Analytics
- Advanced Excel
- MCSE
B.E. - Computer Engineering ,70.30%
Dr. APJ Abdul Kalam University
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