Dhairya Kapadia
Mumbai
Summary
Detail-oriented Engineer with strong expertise in LMS solutions, technical troubleshooting, and delivering high-quality software products. Adept at collaborating with cross-functional teams to gather requirements, design technical solutions, and drive successful client outcomes. Proven ability to deliver engaging product demonstrations, troubleshoot complex configurations, and maintain clear communication with stakeholders to ensure project alignment and satisfaction. A proactive problem-solver with exceptional attention to detail, strong work ethic, and a passion for continuous learning and delivering outstanding results.
Overview
4
4
years of professional experience
Work History
Associate Software Engineer
Learningmate Solutions Pvt Ltd
Mumbai
05.2023 - 11.2025
- Led LMS solution implementations, driving successful deliveries and meeting client objectives, with 3+ partnerships and $500K in new revenue from 20+ demos.
- Served as primary client liaison, gathering technical requirements, ensuring 90%+ satisfaction, and delivering projects on time with zero scope creep.
- Troubleshot complex LTI configurations and custom tools, resolving 95% of issues within 24 hours and optimizing system performance.
- Streamlined support processes, reducing response times by 40% and boosting operational efficiency.
- Implemented cost-effective open-source solutions, accelerating delivery by 20% and cutting costs by $30K annually.
- Collaborated on UI/UX improvements, enhancing internal tools and reducing development resource usage by 15%.
- Resolved critical production bugs, improving system stability and minimizing downtime.
- Upgraded client platform with 500K+ users and a complex hierarchy, creating a major impact on a million-dollar project.
- Identified performance gaps, optimizing functionality for a 20% system improvement and $50K savings.
- Contributed to data scraping, testing, and product ideation, improving LMS integration and user experience.
Web Development
Freelance
Mumbai
04.2022 - 05.2023
- Revamped client websites, improving UI/UX to align with business objectives and enhance user engagement.
- Implemented backend APIs for e-commerce websites, improving functionality and supporting seamless user experiences.
- Redesigned customer websites, delivering modern UI improvements that boosted user satisfaction and engagement.
Web Developer Intern
Promodome Digital LLP
Mumbai | 11/2021 - 02/2022 &
04.2022 - 07.2022
- Enhanced development processes, driving increased operational efficiency and ensuring alignment with business strategies.
- Developed websites that aligned with client business objectives, delivering complete solutions that met user needs and improved user engagement.
- Provided technical support, resolving client issues quickly and aligning solutions with their business goals to improve satisfaction and retention.
- Contributed to frontend and backend development, ensuring seamless integration of user experience with business objectives.
- Managed Shopify e-commerce platforms, optimizing functionality and enhancing business performance based on evolving client needs.
- Collaborated on government tenders, successfully closing large-scale projects for government institutions, contributing to significant business growth and public sector partnerships.
Education
Bachelor - Information Technology
Mukesh Patel School of Technology Mgmt & Engg
Mumbai06-2023
Diploma - Computer Engineering
K.J Somaiya Polytechnic
Mumbai01-2019
Skills
- API integration and LMS solutions
- UI/UX design
- Requirements gathering
- Client communication and stakeholder management
- E-commerce platforms
- Data analysis and process improvement
- Cross-functional collaboration
- Problem-solving
- Version control (Git)
- Project management (JIRA, ADO)
- Product demonstrations
Timeline
Associate Software Engineer
Learningmate Solutions Pvt Ltd
05.2023 - 11.2025
Web Development
Freelance
04.2022 - 05.2023
Web Developer Intern
Promodome Digital LLP
04.2022 - 07.2022
Bachelor - Information Technology
Mukesh Patel School of Technology Mgmt & Engg
Diploma - Computer Engineering
K.J Somaiya Polytechnic