Dhairyashil Patil
Gachibowli
Summary
Seasoned professional with 9+ years of experience, specialized in business analysis, financial operations, revenue recognition, business process improvement and project management. Skilled in Program management, requirement gathering, scoping of projects, people management and being a business advisor to the leadership.
Overview
10
10
years of professional experience
Work History
Senior Business Operations Analyst
Milestone Technologies
10.2022 - Current
- Collaborated closely with Program and Project Managers to deliver executive-level summaries and financial reporting, ensuring timely and accurate billing recaps to support business operations and informed decision-making
- Provided resource tracking, data analysis, and portfolio reporting for financials, resources, and time management, maintaining and evolving the portfolio tracking of deliverables
- Identified and resolved billing discrepancies, contributing to project profitability, preventing revenue leakage, and improving operational efficiency
- Automated routine reporting tasks and processes using Excel VBA, focusing on hours tracking, unapproved hours, and concur expense reports, enabling timely reporting and reducing manual workload
- Collaborated with the Tableau team to automate and develop dashboards for PO tracking, project SLAs, and KPIs, providing real-time insights into project status
- Verified monthly PO and SOW renewals, ensuring effective communication with internal stakeholders and timely completion of contracts and invoices
- Conducted NPS CSAT surveys biannually, developing detailed analysis reports on customer feedback and providing recommendations to management for board meetings
- Managed SharePoint permissions for NPS CSAT & PO Library sites, overseeing access requests for the Delighted survey tool
- Reviewing PO, contracts and invoices monthly, coordinating with relevant stakeholders
Business Analyst - Operation Special Projects & Automation, Internal Audit
Tata Technologies
03.2019 - 09.2022
- Project creation, contract creation & resource allocation in SAP for products & productized service business
- Review & Governance of service business projects & contracts basis margin calculator variations with respect to as sold version
- And highlighting to the project owner for any discrepancies
- Review & Governance of Pre-PO projects on monthly basis & checking with PM/PMO/Sales team for project conversion / closure
- Successfully managed weekly compliance activities like project clean up, contract not funded in order to improve operational efficiency & to avoid revenue leakages
- Successfully managed Revenue Recognition Tasks - Sales Orders (SO) creations & monthly accruals submission to Finance for accruals posting (T&M, Fixed Monthly & Fixed Bid Projects)
- Prepared order book & unbilled hours report on monthly basis & published to North America stakeholders
- Successfully performed Forecast v/s Actual Revenue comparison analysis on monthly basis & highlighted revenue gaps to management & took corrective actions
- Successfully drove cadence with regional heads on weekly basis to optimize unbilled DSO which improved cash flow of the company
- Active participation in internal & statutory audit activities like data sharing, query discussion & resolution and draft discussion etc
Senior Consultant
BiztoBizLeads Solutions
07.2018 - 02.2019
- Spearheaded the identification, qualification, and acquisition of strategic business opportunities, fostering robust client relationships to drive business growth
- Exceeded sales objectives for premium research reports and cost-efficient database solutions within the Hospitality sector
- Diligently managed client requests for proposals (RFPs), providing comprehensive responses and addressing inquiries with professionalism and expertise
- Implemented streamlined invoicing procedures and conducted proactive follow-ups to facilitate prompt payment, thereby optimizing Days Sales Outstanding (DSO) metrics
Senior Business Analyst
BizKonnect Solutions
06.2015 - 06.2018
- Conducted in-depth analysis and prepared comprehensive customer profiles for Hospitality clients, enabling a nuanced understanding of business opportunities and potential areas for growth
- Developed detailed BANK reports encompassing key facets such as general overviews, financials, acquisitions, mergers, new market entries, decision-making authorities, major developments, and future plans
- Guided Sales leadership enables their GTM strategies by empowering them with market, industry, and target account level insights to optimize profitability, marketing strategy and communications planning
- Effectively managed Email Campaign services for clients, consistently surpassing monthly meeting goals through proactive engagement and client relationship management
Education
MBA - Marketing, Operations
MIT College of Management
01.2014
B.E - Mechanical
DKT's Textile & Engineering Institute
01.2011
Class XII -
The New College
01.2007
Class X -
Shri. Padmaraje Vidyalaya
01.2005
Skills
- MS Office Suite
- VBA
- SAP PS
- SAP SD
- SAP MM
- Salesforce
- Zoho CRM
- SharePoint
- ADP
- BillPro
- NetSuite
- Tableau
- PowerBI
- Data Analysis
- Data Visualization
- Project management
- Account management
- People management
- Problem Solving
- Communication
- Storyboarding
- Report Writing
Websites
Languages
English
Marathi
Hindi
Hobbies and Interests
- Reading books
- Playing Volleyball
Proudmoments
- Awarded multiple Bravo & Spot awards in recognition of performance and contribution at Milestone Technologies.
- Recognized as the 'Best Analyst' for three consecutive years at BizKonnect Solutions.
- Recognized as the 'Shining Star of BizKonnect' in July 2016 for outstanding performance, excellence, and achievements.
Timeline
Senior Business Operations Analyst
Milestone Technologies
10.2022 - Current
Business Analyst - Operation Special Projects & Automation, Internal Audit
Tata Technologies
03.2019 - 09.2022
Senior Consultant
BiztoBizLeads Solutions
07.2018 - 02.2019
Senior Business Analyst
BizKonnect Solutions
06.2015 - 06.2018
MBA - Marketing, Operations
MIT College of Management
B.E - Mechanical
DKT's Textile & Engineering Institute
Class XII -
The New College
Class X -
Shri. Padmaraje Vidyalaya
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