Dhamodaran RM
Chennai
Summary
Results-driven Database and IT Management Consultant with over 12 years of experience in database administration, system integration, and customer-focused support in manufacturing and service industries. Specializing in QAD ERP, Progress Database Administration, SQL Server, and cloud-based solutions like Azure and AWS. Skilled in data analysis using Power BI and Tableau dashboards for actionable insights. Recognized for leadership in optimizing database performance, implementing best practices for high availability, disaster recovery, and data compliance. Reputation for aligning database and analytics strategies with business objectives to improve stability, scalability, and data-informed decision-making.
Overview
13
13
years of professional experience
Work History
Senior Consultant
JKTech Ltd
02.2022 - Current
- Handling a shared support DBA team, managing databases for clients such as Veeder and JBK.
- Administered and maintained high-availability databases to meet customer requirements.
- Optimized database performance through indexing, query tuning, and system monitoring.
- Provided expertise in QAD ERP and application support, including QXtend integrations.
- Ensured compliance with security policies, backups, and disaster recovery plans.
- Collaborated with cross-functional teams to streamline database operations and support application deployments.
- Successfully improved database performance and stability by 10% through proactive maintenance.
- Fostered a high-performing DBA team through mentorship, training, and performance monitoring.
- Ensured seamless database operations, reducing system downtime and enhancing business continuity.
- Passionate about building strong teams, improving operational efficiency, and implementing scalable database solutions.
- Committed to driving innovation, reducing system downtime, and ensuring business continuity through proactive database and Team management.
Lead Consultant
Birlasoft Limited
10.2020 - 02.2022
- Managed and mentored a team of DBAs, improving team performance through effective communication, training, and leadership techniques.
- Led initiatives to optimize database performance, achieving a 10% increase in efficiency per quarter through proactive tuning and maintenance.
- Supervised troubleshooting of database and QAD application issues, ensuring minimal downtime and high system availability.
- Monitored DR database backups and restoration processes, ensuring 100% data integrity and compliance.
- Performed key DBA tasks, including sizing and truncation of databases, AI/BI sizing, and Dump & Load operations for system optimization.
- Oversaw daily DB log, BI, and AI report checks, ensuring proactive issue resolution and stability.
- Directed database refresh activities (latest backup and restore) with a 100% success rate, ensuring seamless system continuity.
- Fostered a collaborative environment through knowledge-sharing initiatives, enhancing team innovation and technical expertise.
Senior Technical Specialist
Thirdware Solutions Ltd
09.2019 - 09.2020
- Successfully managed multiple client projects, ensuring timely completion and operational efficiency.
- Led database performance tuning initiatives, enhancing database stability and efficiency for critical business applications.
- Provided 2nd and 3rd level technical support, diagnosing and resolving database and QAD application issues via ticketing tools.
- Monitored and resolved issues with Replication Servers, ensuring seamless data synchronization and system reliability.
- Conducted regular maintenance, updates, and quarterly Dump & Load activities to improve database performance.
- Performed Code Compilation (MFGUTIL & Manual) to support system enhancements and deployments.
- Developed and maintained custom scripts to improve system efficiency and reduce manual intervention.
- Assessed client business requirements and delivered customized database solutions aligned with operational needs.
Senior Associate
eNoah I Solutions Ltd
12.2012 - 09.2020
- Managed online, offline, and incremental backups, ensuring seamless restoration and disaster recovery readiness.
- Designed and implemented SQL backup strategies to prevent data loss.
- Conducted DB performance tuning, improving database efficiency and system responsiveness.
- Conducted indexing, partitioning, and query tuning to enhance efficiency.
- Performed manual and MFGUTIL-based program code promotions, schema load, .df/.d load activities, and installation of QAD Standard & Enterprise Editions.
- Monitored Disaster Recovery (DR) databases, ensuring robust backup and restoration strategies.
- Provided Business Analyst (BA) expertise for projects, aligning database solutions with business needs.
- Increased customer service success rates by diagnosing and resolving issues quickly and effectively.
- Mentored and trained new team members, fostering a collaborative and high-performance culture.
- Led a team of IT professionals, overseeing hiring, training, and mentorship.
- Developed and maintained technical documentation on database configurations and policies.
- Implemented IT policies, security measures, and infrastructure enhancements.
Education
Bachelor Of Technology - Information Technology
Anand Institute of Higher Technology - Anna Uni
Chennai, Tamil Nadu06-2012
Skills
- Database Administration Expertise
- Microsoft Office Tools
- QAD Standard and Enterprise Edition
- SDLC Agile and Waterfall Methodologies
- Linux
- Unix
- Interactive Dashboard Creation
- Data Management with SQL
- Data-Driven Business Insights
- PL/SQL
- Progress 4GL
- Power BI
- Progress
- Microsoft SQL Server
- Oracle
- QAD ERP
- QXtend
- Oracle Fusion ERP
- Azure SQL
- Always On Availability Groups
- Failover Clustering
- Strong analytical and problem-solving abilities
- Excellent negotiation and communication skills
- Ability to handle pressure and multiple tasks simultaneously
- Collaborative approach
- Cross-functional collaboration
- Stakeholder communication
- Attention to detail
- Excel
- Tableau
- Digital transformation
- Strategic planning
- Teamwork mindset
- Business analysis
- Data protection strategies
- Data analytics
- Data-driven decision making
- Client relationship management
- Problem-solving
- Performance tracking
Languages
English (R/W)
Tamil (R/W)
Personal Information
Gender : Male
Nationality : Indian
Martial Status : Married
DOB: 9th Nov 1990
Visa
UAE VISA: Resident
Tools and Technologies
Ticketing Tools: JIRA, ServiceNow (SNOW)
Methodologies: Agile and Waterfall
Database Monitoring Tools: ICINGA, PROMON, Zabbix, App Dynamics
Tools : Excel (Advanced), Power BI, Tableau (basic), PowerPoint
Timeline
Senior Consultant
JKTech Ltd
02.2022 - Current
Lead Consultant
Birlasoft Limited
10.2020 - 02.2022
Senior Technical Specialist
Thirdware Solutions Ltd
09.2019 - 09.2020
Senior Associate
eNoah I Solutions Ltd
12.2012 - 09.2020
Bachelor Of Technology - Information Technology
Anand Institute of Higher Technology - Anna Uni
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