Work Preference
Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Computer Service
Generic
Dhamodhiran Ezhumalai
Open To Work

Dhamodhiran Ezhumalai

Field Sales Executive
Puducherry

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Sales ExecutiveSales AssociateL2 Desktop Support EngineerSystem AdministratorSystem Administrator

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Puducherry, IndiaChennai, TN
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programs

Summary

Dynamic Sales Executive with a proven track record at Paytm Services, excelling in lead prospecting and business networking. Achieved significant sales growth through exceptional customer service and strategic sales planning. Adept at fostering client relationships, driving repeat business, and leveraging product knowledge to deliver tailored solutions.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Sales Executive

Paytm Services Private Limited
Puducherry
04.2025 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

Sales Associate

Laksh Source Business Solutions Private Limited
12.2024 - 03.2025
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.

L2 Desktop Support Engineer

IBM
06.2022 - 11.2024
  • Served as an escalation point for L1 support technicians, offering expert guidance on complex technical challenges.
  • Improved end-user satisfaction by providing timely and efficient L2 desktop support services.
  • Supported remote users through remote desktop tools, ensuring seamless connectivity regardless of location.
  • Contributed to the successful completion of IT projects through efficient task management and attention to detail.

System Administrator

Southern Motorcycles
03.2020 - 04.2022
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Managed onboarding and offboarding of employees.
  • Enhanced system performance by optimizing server configurations and implementing regular updates.

System Administrator

Hindustan Unilever
Pondicherry
06.2018 - 12.2019
  • Installed and configured network printers and other peripheral devices.
  • Diagnosed and executed resolution for network and server issues.

Education

Bachelor of Arts - Computer Applications

RAAK Arts And Science College
Puducherry, India
04.2001 -

Skills

Lead prospecting

Business networking

Customer service

Sales planning

Sales team leadership

Software

Windows

IOS

Interests

Speak with public

Timeline

Sales Executive

Paytm Services Private Limited
04.2025 - Current

Sales Associate

Laksh Source Business Solutions Private Limited
12.2024 - 03.2025

L2 Desktop Support Engineer

IBM
06.2022 - 11.2024

System Administrator

Southern Motorcycles
03.2020 - 04.2022

System Administrator

Hindustan Unilever
06.2018 - 12.2019

Bachelor of Arts - Computer Applications

RAAK Arts And Science College
04.2001 -

Computer Service

  • Hardware Repair & Maintenance: Fixing components like screens, power supplies, hard drives, and RAM, along with physical cleaning for longevity.
  • Software Troubleshooting & Upgrades: Reinstalling or upgrading operating systems, installing specialized software, and patching systems to fix errors.
  • Performance Optimization: Tuning computer speeds, updating drivers, and performing disk cleanups to resolve, slow, or freezing machines.
  • Networking and IT Support: Troubleshooting internet connectivity issues, setting up network devices, and providing remote assistance.

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Dhamodhiran EzhumalaiField Sales Executive