Dhana Balan
Guduvancherry
Summary
Hardworking and reliable Operations Manager with strong ability in Day today operations. Highly organized, proactive and punctual with team-oriented mentality.
Overview
17
17
years of professional experience
Work History
Logistics Manager
AVT Natural Products Ltd
04.2023 - Current
- Negotiation with existing contractor to renew and to appoint new contractor in better competitive quote
- PO authorization for all Transportation requirements in over all regioon Nagpur,Belghum,Mysore,Sathy,Davanagere,Hassan and for 2 Factory Sathy & Tiptur.
- Ensure all regional Managers for Transport operations within budget cost.
- Ensure the ontime placement vs requirement time with authentic foolproof system.
- Authorize and segregate in payables in respective wings
- Daily/weekly review with Top management for Budget vs Actual of Logistics and for special projects.
- Monthly quarterly review with sales Managers on projected vs actual.
Operations Manager
Crown worldwide private ltd
06.2018 - 03.2023
- Trained and mentored high-performing team through regular performance reviews, individual feedback and professional coaching.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Elevated customer satisfaction ratings by resolving issues and fostering speedy resolution.
- Completed quarterly inventory audits, updated inventory reports upon receipt of new shipments and oversaw replenishment activities.
- Oversaw financial management activities, including budget management, accounting and payroll.
- Streamlined operations to consistently deliver on targets.
Fleet Manager
NTC Logistic India Private Ltd
02.2009 - 06.2018
- Implemented new technologies, enhancing operations and increasing production efficiency.
- Formulated operational and administrative procedures to streamline processes.
- Negotiated contracts with suppliers to establish quality, cost and delivery requirements.
- Coordinated forwarding transportation with external contractors.
- Created and managed budgets for improved cost control.
Business Banking Group Executive
ICICI
01.2008 - 02.2009
- Set up new distribution partners, generating £[Number] in new sales.
- Answered customers' questions regarding products, prices and availability.
- Generated business development awareness by implementing in-depth sales and marketing training programmes.
- Identified [Number] new opportunities through extensive research and networking.
Executive
Integrated Solutions
04.2007 - 01.2008
- Created multiple strategies designed to increase, such as business development and sales strategies.
- Created innovative and successful marketing plans to increase company awareness, sales and ensure growth.
- Implemented training and development programmes for new employees to successfully exceed retention targets.
Education
Master of Science - Physics
M.S University
Bachelor of Science, 1st class - Physics
Sethupathi Arts College, M.K University
Skills
- Multi-unit operations management
- Quantifiable revenue increases
- Operational troubleshooting
- Capital investment planning
- Client relationship management
- Process improvement
- Contract review and recommendations
- Workforce training and development
- Continuous improvements
- Performance reporting
Accomplishments
- People Management & Training
- Sales Operations
- Data management
- Invoicing & Billing MIS
- Team recruitment
- Field Audit
- Productivity improvisation
- Employee Welfare & IR issues handling
Timeline
Logistics Manager
AVT Natural Products Ltd
04.2023 - Current
Operations Manager
Crown worldwide private ltd
06.2018 - 03.2023
Fleet Manager
NTC Logistic India Private Ltd
02.2009 - 06.2018
Business Banking Group Executive
ICICI
01.2008 - 02.2009
Executive
Integrated Solutions
04.2007 - 01.2008
Master of Science - Physics
M.S University
Bachelor of Science, 1st class - Physics
Sethupathi Arts College, M.K University
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