Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Personal Information
Communication
Self Declaration
Timeline
Generic
Dhanalakshmi N

Dhanalakshmi N

Bangalore

Summary

Results-driven professional with a strong background in data analysis and documentation. Proven track record in fostering collaborative relationships within teams while maintaining high standards of product safety and quality. Seeking a challenging finance analyst position at a growing organization to leverage analytical skills and operational expertise.

Overview

9
9
years of professional experience
1
1
Certification

Work History

BUSINESS OPERATIONAL EXECUTIVE

GE HEALTHCARE
05.2021 - Current
  • Created an asset database in the Oracle-based SIEBEL & Service Max for medical equipment.
  • Maintained daily billing tracker and prepared MIS reports, KPI TAT data for each month & Quarter.
  • Streamlined access to vital equipment data through iCenter tool for customers.
  • Drafted & shared updates via emails with cross-functional teams.
  • Initiated creation of SOPs to establish structured workflows across processes.
  • Conducted application testing UAT to ensure the application meets user expectations & business goals.

TRANSACTION PROCESS ASSOCIATE

ACCENTURE
06.2019 - 05.2021
  • Supported background screening for Vodafone activities across over 10 processes.
  • Reviewed and closed invoices while maintaining adherence to various process training.
  • Facilitated automated contract cancellation notifications via BOT input processing.
  • Resolved discrepancies by escalating incidents to relevant departments.
  • Maintained productivity levels under pressure while meeting organizational targets.
  • Demonstrated willingness to exceed expectations for timely and efficient task completion.

JUNIOR EXECUTIVE

DPK ENGINEERS PVT LTD
09.2017 - 04.2019
  • Conducted background screenings for KOEL iGreen Gensets and Solar Panels.
  • Generated sales invoices in ERP and uploaded duplicate data to Oracle portal 'Pulse' daily.
  • Coordinated with team lead on month-end closing activities to ensure balanced inventory stock.
  • Managed escalation emails and service request queries, facilitating timely resolutions.
  • Performed process adherence checks to uphold success rate standards.
  • Analyzed discrepancies in request creation to enhance accuracy.

Education

BACHELOR OF COMMERCE -

Don Bosco Institute of Management and Computer Science
01-2017

P.U.C -

Oxford Pre University College
01-2014

S.S.L.C -

The New Cambridge English High School
01-2012

Skills

  • Data Analysis
  • MS Excel - Pivot tables, VLookup
  • Workflow Management
  • Documentation & MIS Reporting
  • Problem Solving
  • Proactive Initiative

    • Certification

    • Received spot award 3 times for individual performance & team contribution.
    • Best performer as an associate and been rewarded in 'Unity media' 2020 during Pandemic.
    • Participated in Student Training Program on team building on 02/26/17.
    • Secured first place in Mehandi Competition held up in college.
    • Certificate of participation in event organizing, crew management and other cultural activities held up in college.
    • Certificate of participation on 'Importance of Higher Education for sustainable development in the field of commerce and management' which was organized in 'Padmashree Institute of Technology'.

    Hobbies and Interests

    • Badminton
    • Mehandi
    • Pencil sketches

    Personal Information

    • Date of Birth: 04/28/97
    • Gender: Female
    • Marital Status: Single

    Communication

    Kannada, English

    Self Declaration

    I hereby declare that all the statements made in this application are true, complete and correct to the best of my knowledge and belief.   

    Date –    

    Signature –

    Timeline

    BUSINESS OPERATIONAL EXECUTIVE

    GE HEALTHCARE
    05.2021 - Current

    TRANSACTION PROCESS ASSOCIATE

    ACCENTURE
    06.2019 - 05.2021

    JUNIOR EXECUTIVE

    DPK ENGINEERS PVT LTD
    09.2017 - 04.2019

    BACHELOR OF COMMERCE -

    Don Bosco Institute of Management and Computer Science

    P.U.C -

    Oxford Pre University College

    S.S.L.C -

    The New Cambridge English High School

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