Summary
Overview
Work History
Education
Skills
Languages
Employment Details
Timeline
Generic

Dhanalakshmi R

Chennai

Summary

Dedicated and results-driven Guidewire DevOps Engineer and Release Manager with a comprehensive background in implementing and optimizing DevOps practices for Guidewire applications. Adept at streamlining deployment workflows, automating release processes, and ensuring the seamless integration of Guidewire Suite components. Proven ability to manage end-to-end release cycles, coordinate cross-functional teams, and implement efficient change control procedures. Skilled in leveraging DevOps tools such as Jenkins, Git, Docker, and Ansible to enhance deployment efficiency and ensure continuous integration. Possess strong knowledge of Guidewire Studio for code management and version control. Committed to delivering high-quality software releases and optimizing the overall development lifecycle. Seeking a challenging role to apply expertise in Guidewire, DevOps, and release management in a dynamic and collaborative environment.

Overview

10
10
years of professional experience

Work History

DevOps Engineer and Release Manager

Stellantis
04.2022 - Current
  • Managed and enhanced CI/CD pipelines using Jenkins, resulting in reduction of deployment time
  • Jenkins job creation and modification using Ansible
  • Working on Github for versioning and code merge
  • Integrated Guidewire applications into the DevOps pipeline, ensuring streamlined deployments
  • Collaborated with cross-functional teams to ensure smooth deployment and operation of Guidewire systems
  • Utilized Guidewire Studio for code management, cherry-picking changes, commit, push code changes and ensuring version control
  • Scheduled and managed SAP Datahub CMS configuration using CMC console
  • Conducted server restarts and maintenance tasks for SAP Infocenter
  • Configured SAP Infocenter using the Xming tool, enhancing user interface customization
  • Provided access to users in Infocenter, managing permissions and ensuring data security
  • Led the release management process for Guidewire applications, overseeing planning, scheduling, and coordination
  • Managed change control processes, ensuring that all changes follow established procedures
  • Collaborated with development, testing, and operations teams to coordinate release activities
  • Conducted post-release analysis and identified opportunities for improvement in the release process.

Devops Engineer

BPI FRANCE
05.2021 - 03.2022
  • Implemented and maintained version control strategies using Git for improved code collaboration
  • Implemented branch creation and protection strategies in Git for code management
  • Configured and optimized Artifactory for efficient artifact storage and version control
  • Collaborated with development teams to optimize build processes in TeamCity
  • Executed SQL queries for various database operations and data retrieval
  • Managed cron jobs for scheduled tasks and system maintenance
  • Administered Guidewire PolicyCenter, ClaimCenter, and/or BillingCenter environments
  • Scheduled and managed jobs in Jenkins for automated builds and deployments
  • Analyzed deployment and build errors, providing swift resolutions
  • Worked closely with development teams to troubleshoot and resolve application issues
  • Conducted regular system health checks and implemented performance optimization strategies.

Devops Support

Shutterstock
01.2018 - 05.2021
  • Provide Level 2 technical support.
  • Maintain day-to-day management and administration of projects.
  • Handle code deployments in all environments.
  • Investigate and resolve technical issues.
  • Scheduling the Jobs in jenkins and modify the jobs based on client requirement.
  • Build tools to reduce occurrences of errors and improve customer experience.
  • Perform root cause analysis for production error.
  • Design and implement build, deployment, and configuration management.
  • Monitor metrics and develop ways to improve.
  • Creating branches on GIT, Branch protection, code merge and providing access to users.
  • Managing Jenkins users and credentials.

Server monitoring and support

Comcast
02.2014 - 12.2017
  • Remote system administration using tools like SSH, Telnet, and Rlogin
  • Troubleshooting Solaris, Linux, cisco UCS devices for Hardware and Operating System Issues
  • Installation and up-gradation of OS, kernel and additional Packages using RPM and YUM, Knowledge on generating SOS report
  • Server reboots, Virtual Disk Creation, Adding Disks in VM, changing root password, Configuring MAC address on LINUX servers
  • File system check, CPU load, SWAP, CRON checks are being handled
  • RAID configuration and ILO/DRAC configuration
  • Installation, Configuration and Management of Linux Server in RHEL 6 along with Virtualization
  • Preparing RCAs for the various Incidents at Production Linux servers
  • Planning and implementing system upgrades including hardware, operating system, and periodical patch upgrades (Firmware and BIOS upgrade)
  • Hands on experience on CR, SR, and Incident management
  • Managing virtual and physical servers running Windows OS
  • Administering and maintaining end user accounts, service accounts and groups through locally as well as Active Directory (AD)
  • Monitoring and responding to alarms and alerts on VCenter and Windows servers
  • Account unlock/lockout Using MS Active Directory
  • User account management creation, deletion and assigning permission.

Education

Information Technology

Sree Sastha Institute of Engineering & Technology
Chennai
04-2014

Skills

  • Guidewire Suite: PolicyCenter, ClaimCenter, BillingCenter, ContactManager and ProducerEnagage
  • DevOps Tools: Jenkins, Git, Docker, Kubernetes,TeamCity,Artifactory,Sonarqube
  • Configuration Management: Ansible
  • Infrastructure as Code: Terraform
  • Continuous Integration/Continuous Deployment (CI/CD)
  • Agile/Scrum methodologies
  • Monitoring and Logging: Grafana
  • Release Management
  • Change Control
  • Version Control: GitHub
  • Scripting Languages: Shell, Python, Groovy
  • Cloud Platforms: AWS
  • Guidewire Studio
  • Jira, Confluence
  • Certification Installation and Management
  • MySQL
  • SAP Technologies: SAP Data Hub, SAP Infocenter, Datahub CMS, CMC Console
  • Linux Administration and Troubleshooting

Languages

English
First Language
Tamil
Proficient (C2)
C2
Telugu
Proficient (C2)
C2

Employment Details

  • Senior Consultant at Capgemini | Chennai | May 2021 - Till date
  • Tech lead at Cognizant | Bangalore and Chennai | Dec 2014 to May 2021

Timeline

DevOps Engineer and Release Manager

Stellantis
04.2022 - Current

Devops Engineer

BPI FRANCE
05.2021 - 03.2022

Devops Support

Shutterstock
01.2018 - 05.2021

Server monitoring and support

Comcast
02.2014 - 12.2017

Information Technology

Sree Sastha Institute of Engineering & Technology

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Dhanalakshmi R