DHANANJAY BHARDWAJ
Ghaziabad
Summary
Dynamic Senior Operations Executive with extensive experience at GLOBESTAR Group Age, excelling in cargo consolidation planning and regulatory compliance. Proven track record in optimizing shipment processes and enhancing client communication, resulting in improved operational efficiency and customer satisfaction. Adept at managing export documentation and fostering strong relationships with international partners.
Overview
9
9
years of professional experience
Work History
Senior Operations Executive
GLOBESTAR Group Age
01.2024 - Current
- Manage LCL (Less than Container Load) operations from booking to dispatch with complete oversight on cargo movement.
- Coordinate with international agents, shipping lines, vendors, and clients to ensure efficient and timely shipment handling.
- Prepare console box costings, manage profit margins, and optimize container utilization.
- Oversee export documentation (HBL, MBL, invoices, packing lists) ensuring compliance with shipping and customs regulations.
- Supervise container stuffing, container loading schedules, and ensure adherence to cutoff timelines.
- Support internal sales activities by sharing service offerings, competitive rates, and operational insights to help the sales team close deals.
- Engage directly with clients to understand their shipping needs, provide quotations, and convert inquiries into confirmed bookings.
- Handle business development (BD) functions including follow-ups with prospective customers, building new client relationships, and maintaining regular communication with key accounts.
- Collaborate with the pricing and sales departments to develop and promote tailored consolidation solutions.
Senior Operations Executive
ATA Freight Line India Pvt. Ltd.
01.2022 - 01.2024
- Led coordination of export shipments, focusing on cargo planning and stuffing.
- Managed communication with overseas partners and ensured schedule adherence.
- Handled invoice generation, cargo tracking, and maintained customer satisfaction.
- Supported customs clearance processes and internal operations reporting.
Operations Executive
United Freight Management
01.2020 - 01.2022
- Assisted with consolidation shipments, including operational documentation and costing.
- Supported container planning, stuffing supervision, and data entry for cargo movement.
- Acted as a liaison between shipping lines, customs agents, and clients.
- Ensured accurate record-keeping and client updates.
Operations Executive
All Cargo Logistics Ltd.
01.2019 - 01.2020
- Managed import documentation, including bills of lading and delivery orders.
- Facilitated coordination with customs, transporters, and consignees.
- Handled query resolution and ensured cargo delivery within deadlines.
Recovery Agent
HDFC Bank
01.2017 - 01.2018
- Contacted customers regarding overdue payments and negotiated repayment plans.
- Documented customer interactions and ensured compliance with banking recovery protocols.
- Achieved assigned recovery targets through strategic communication and follow-ups.
Education
Bachelor of Commerce (B.Com) -
Singhania University
01.2020
Intermediate - Commerce
01.2016
High School -
01.2014
Skills
- Cargo consolidation planning
- Console box costing
- Profitability analysis
- Export documentation
- Import documentation
- Shipment tracking
- Coordination with agents
- Coordination with carriers
- Coordination with ICD/CFS
- Coordination with CHA
- Coordination with port authorities
- Logistics software proficiency
- Microsoft Office proficiency
- Client communication
- Vendor communication
- Issue resolution
- Container planning
- Stuffing supervision
- Regulatory compliance
- Customs compliance
- DGFT compliance
- Shipping line protocols
Extracurricular Activities
Sports Enthusiast Dancing
Timeline
Senior Operations Executive
GLOBESTAR Group Age
01.2024 - Current
Senior Operations Executive
ATA Freight Line India Pvt. Ltd.
01.2022 - 01.2024
Operations Executive
United Freight Management
01.2020 - 01.2022
Operations Executive
All Cargo Logistics Ltd.
01.2019 - 01.2020
Recovery Agent
HDFC Bank
01.2017 - 01.2018
Bachelor of Commerce (B.Com) -
Singhania University
Intermediate - Commerce
High School -
Similar Profiles
Mia GiuriniMia Giurini
Competitive and Recreational Gymnastics Coach at Riverside Brookfield Age Group GymnasticsCompetitive and Recreational Gymnastics Coach at Riverside Brookfield Age Group Gymnastics
Fahim HassanFahim Hassan
Enrolled Nurse at Group Homes Australia Age CareEnrolled Nurse at Group Homes Australia Age Care
BANDANA ACHARYABANDANA ACHARYA
Catering Assistant at Uniting age care via Compass groupCatering Assistant at Uniting age care via Compass group
Vikas VibhavVikas Vibhav
Senior SEO Analyst at CleartaxSenior SEO Analyst at Cleartax
AMIT GUPTAAMIT GUPTA
Senior Manager - Agile Program Management at Publicis SapientSenior Manager - Agile Program Management at Publicis Sapient