Operation Management Professional with 3.4 year of experience in Operating in high volume, fast- paced environment. Having good analytical skill, Detailed oriented and experience in leading multiple tasks on stringent timelines.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Lead-Fulfillment Center Operation.
Amazon seller service private limited
Ahmedabad
06.2023 - Current
Managing a team of 600+ associates in fulfillment center to handle 1.5L+ volume of customer orders vendor return and inter warehouse shipments including planning and execution.
Ensure all quality metrics while running day to day operation
Review the work forecasts and determine outbound productivity requirements to produce during the day to meet the overal
l building objectives.
Performed labor planning ensure that a balance and efficient shift while meeting all of team goals,Employee performance management,
Initiated Project "Reduction of Concession for AMD2" which results in reduction of concession DPMO from 10450 to 8120 and further Saved Cost of almost 2 lakh per month.
Improved key outbound metrics such as Pack unknown idle time from 13.8% to 8%,Reduce Wrong box from 8920 DPMO to 4732 DPMO and kickout DPMO from 8500 to 6000 DPMO.
Proactively identify and lead process improvement initiatives and Lean tools
Operations Executive-Local Trans and Supply Chain.
Amazon Seller service Pvt Ltd.
Pune
10.2020 - 06.2023
Handling daily Operations for multiple seller sites, including local trans and supply chain.
Working with multiple internal and external stakeholders to achieve timely launches and operations metrics.
Ensure quality of inventory by conducting Inventory and Ops audits with adherence of packaging standard.
Planning Outbound Operation as per forecast.
Optimize operations planning by working on Capacity Enhancement projects.
Initiated "Project Avishkar"- kaizen program for External fulfillment.
Currently working on Project-Return reduction for fragile products (saved 135K per month in pilot).
Address process gap and flow bottleneck with detail root cause analysis.
Trained sellers to meet Amazon standards in terms of quality and productivity with proper set of mechanism.
Worked on speed improvements of network and improved speed of 74 sites by increasing customer ordering window by 2 hrs. by migrating LM to MM pickups. Also by LT and SLA reductions.
Looked after the C-return process of sellers and streamlined the process gaps.
Graduate Trainee Engineer (Line Lead)
Tata Autocomp System Ltd
Ahmedabad
08.2020 - 10.2020
Plan and establish work schedules, assignments, and production sequences to meet production goals.
Handle the assembly line of 15 to 20 team members and do real time monitoring.
Daily allotment of works to operator as per their Skills level.
Create reservation, booking of Finish products and Create material shortage list for daily production or as per Customer requirement.
Responsible for daily production report also prepare material rejection report.
Ensure availability of required 4M for operators.
Ensure quality of product, productivity and maintaining 5s during Production.
Follow up with Paint and Dispatch Department for Completion of Daily operation target.
Education
BE - Mechanical Engineering
RC Patel Institute of Technology (Autonomous)
Shirpur
12.2018
MBA - Operation Management
NMIMS University
Mumbai
Skills
Warehouse and Inventory management
Data Analysis with Excel
SQL
Stakeholder Management
Operation Planning and Implementation
Strong Written and Verbal Communication
Supply chain management
Certification
Six sigma green belt.
Project management
Achievements
Awarded as “EF Rockstar Operation Executive” for exemplary planning and delivering Diwali ART 2021.
Accolades by leadership for my Ownership, Customer Obsession and Deep Dive skills.
Timeline
Team Lead-Fulfillment Center Operation.
Amazon seller service private limited
06.2023 - Current
Operations Executive-Local Trans and Supply Chain.
Amazon Seller service Pvt Ltd.
10.2020 - 06.2023
Graduate Trainee Engineer (Line Lead)
Tata Autocomp System Ltd
08.2020 - 10.2020
BE - Mechanical Engineering
RC Patel Institute of Technology (Autonomous)
MBA - Operation Management
NMIMS University
Six sigma green belt.
Project management
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