Dhananjay Singh
New Delhi
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Associate
puma
New Delhi
11.2023 - 06.2024
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered customer inquiries regarding product features, pricing, and availability.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Recommended, selected and located merchandise based on customer desires.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Described merchandise and explained use, operation and care.
Education
Bachelor of Commerce
University Of Delhi
New Delhi, India 06-2024
Intermediate B2 Level - Spanish Language
Instituto Hispania
New Delhi09-2023
Skills
- Customer service
- Retail management
- Sales processing
- Complex Problem-solving
- Customer assistance
- Problem-solving aptitude
- Visual merchandising
- Conflict resolution
- Teamwork
Languages
Hindi
First Language
English
Proficient (C2)
C2
Spanish
Upper Intermediate (B2)
B2
Timeline
Sales Associate
puma
11.2023 - 06.2024
Bachelor of Commerce
University Of Delhi
Intermediate B2 Level - Spanish Language
Instituto Hispania
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