Open To Work
Dhananjay Thube
Pune
Work Preference
Summary
Dynamic operations manager with proven success at Valuedrive Technologies, leading teams to achieve over 3,500 RC transfers monthly. Expert in cost reduction strategies, achieving Rs 5.5 mn in annual savings. Skilled in employee performance evaluations and effective communication, fostering high team productivity and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Valuedrive Technologies Pvt Ltd. (Spinny)
Gurgaon
08.2025 - 02.2026
- Oversaw team of 12 across five states (MH, BLR, HYD, COIM, AP), ensuring operational consistency and effective resource allocation.
- Led cost-saving initiatives in five major cities, achieving annual savings of ~Rs 5.5 mn through vendor negotiations and in-house capability development.
- Staff Supervision & Training: Supervise, mentor, schedule, train, and provide feedback to employees; handle conflict resolution, and performance evaluations.
- Reduced customer escalations by 50% in six months by identifying root causes and implementing bottleneck removal strategies.
- Customer Service: Address customer inquiries, complaints, and ensure high satisfaction levels.
- Achieved over 3,500 RC transfers in a single month, and planned accordingly to motivate the team.
- Identified resources at the RTO for the South Cluster to streamline operations.
- Track the portfolio cost on a monthly basis, and track the transaction and excess costs accordingly.
Team Leader
Valuedrive Technologies Pvt Ltd. (Spinny)
Pune
08.2023 - 08.2025
- Established performance expectations for team, tracked goal progress, and delivered constructive feedback to foster accountability.
- Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.
- Implemented efficient work processes and regularly reviewed performance metrics to enhance team productivity.
- Maintained organized records of seller, purchaser, and RTO documents to streamline processing.
- Addressed customer complaints on social media to improve satisfaction and strengthen brand reputation.
Post Sales Executive
Valuedrive Technologies Pvt Ltd (Spinny)
Pune
01.2021 - 08.2023
- Cultivated and secured new customer relationships, achieving sales goals and service targets.
- Provided exceptional customer service, driving high repeat business and client referrals.
- Organized and processed documentation related to seller and purchaser agreements.
Export Executive
Delight Logistics Pvt Ltd
Mumbai
10.2019 - 01.2021
- Prepare export documentation for shipments.
- Process the commercial invoice, packing list, and other export documents.
- Ensure timely processing of export shipments.
- Communicated with international and national customers, including freight forwarders, brokers, and vendors, to ensure seamless shipment processes.
- Supplied documents and instructions to freight forwarders.
- Follow up with factories for materials.
- Coordinated with clearing and forwarding agents to secure competitive rates for export shipments.
- Facilitated acquisition of contracts, letters of credit, and purchase orders from overseas buyers, enhancing international trade relationships.
- Assisting customers for the smooth clearance of cargo.
Export Coordinator
Geeta Shipping & Clearing Services
Mumbai
06.2018 - 09.2019
- Facilitated collaboration between production and logistics departments to ensure timely shipment scheduling.
- Oversaw transport arrangements to shipping yard, ensuring timely deliveries.
- Coordinated daily operations of import-export department, ensuring smooth workflow.
- Processed invoices and maintained accurate records of payables and receivables.
Admin Executive
Ampcus Tech Pvt Ltd
Nasik
08.2013 - 06.2018
- Oversaw vendor acquisition and installation of facility equipment, including IT systems and air conditioning, to ensure operational readiness.
- Coordinated administration-related information and managed activities, including stationery stock verification, petty cash management, and housekeeping.
- Compiled monthly finance reports to enhance decision-making for office infrastructure and facilities.
Education
Bachelor of Arts -
D.M. PATIL COLLEGE
Nashik01-2015
HSC - SCIENCE
KSKW COLLEGE
Nashik, Maharashtra01-2012
10th -
SSC Board
Nasik01-2010
Skills
- Operations management
- Performance management
- Supply chain coordination
- Process improvement
- Team leadership
- Staff performance tracking
- Staff training
- Time management
- Decision making
- Effective communication
- Customer management
- Data analysis
Personal Information
Date of Birth: 09/14/94
Languages
English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Timeline
Assistant Manager
Valuedrive Technologies Pvt Ltd. (Spinny)
08.2025 - 02.2026
Team Leader
Valuedrive Technologies Pvt Ltd. (Spinny)
08.2023 - 08.2025
Post Sales Executive
Valuedrive Technologies Pvt Ltd (Spinny)
01.2021 - 08.2023
Export Executive
Delight Logistics Pvt Ltd
10.2019 - 01.2021
Export Coordinator
Geeta Shipping & Clearing Services
06.2018 - 09.2019
Admin Executive
Ampcus Tech Pvt Ltd
08.2013 - 06.2018
Bachelor of Arts -
D.M. PATIL COLLEGE
HSC - SCIENCE
KSKW COLLEGE
10th -
SSC Board