Seeking Senior managerial level assignments in Banking / Operations Management /Wealth Management/ with a leading organization of repute in Banking & Financial Services sector preferably in India or abroad.
A dynamic professional with more than 18 years of rich experience in Strategic Planning, Operations Management, Branch Administration, Business Development, Client Relationship Management & Team Management. Comprehensive experience in cementing healthy relationship with the clients for generating business and leading workforce towards accomplishing business and corporate goals. An innate flair for accepting challenges with entrepreneurship abilities in managing & leading overall functions and achieving desired targets. Skilled in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. An effective communicator with excellent relationship building & interpersonal skills.
Key achievements
Built an 80cr RTD book in 10 months.
Sri Lanka MDRT Qualification.
Aligning resources in line with the finalized branch targets of branches and performance estimates
Overseeing operations for achieving increased growth and bottom-line profitability and initiating market development efforts; designing and streamlining processes to ensure smooth functioning of the business operations
Implementing competent business strategies to market a wide range of products; achieving pre-set sales and profit targets; defining financial parameters within which the various operations of the branch must be executed
Identifying and networking with financially strong and reliable Agents / Advisors, resulting in deeper market penetration and improved market share
Managing the customer centric operations & ensuring customer satisfaction by achieving delivery / service quality norms; identifying prospective clients, generating business from existing client; thereby achieving business targets
Maintaining healthy business relations with clients, ensuring maximum CSAT by achieving delivery & quality norms
Creating and sustaining a dynamic environment that fosters development opportunities and high performance
MS Office (Word, Excel and PowerPoint)
Completed Advance Excel course