Dhananjeyan K
Chennai
Summary
Take-charge professional delivering executive support to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching and database management. Recognized for exemplary customer service and team collaboration.
Overview
13
13
years of professional experience
Work History
Administrative Manager
Vehicop Technologies Private Limited
Chennai
07.2022 - Current
- Performed root cause analysis on recurring problems encountered by customers.
- Monitored employee performance through key metrics analysis.
- Monitor stock levels and ensure inventory accuracy.
- Generate and analyze inventory reports.
- Resolved customer complaints in a timely manner.
- Assigned work and monitored performance of project personnel.
- Provided technical support for hardware and software issues experienced by customers.
- Trained new employees to meet job requirements.
- Coordinate with suppliers to ensure timely delivery of stock.
- Managed purchase requisitions and approvals for equipment and supplies.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Planned and controlled budgets for contracts, equipment and supplies.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
Assistant Manager - Service
KT Telematics Private Limited
Chennai
07.2021 - 07.2022
- Produced thorough, accurate and timely reports of project activities.
- Coordinated with other departments to ensure smooth flow of operations.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Communicated regularly with customers to gain insights into their needs.
- Managed customer service inquiries and complaints in a timely manner.
Executive Engineer
Easun RV Enterprises
Chennai
08.2014 - 07.2021
Purchase Engineer
Chowel India Private Limited
Sriprembudur
02.2013 - 04.2014
- Created purchase orders, tracked delivery status and resolved any discrepancies in a timely manner.
- Received and reviewed department supply requisitions and placed appropriate orders based on need and available funds.
- Performed market research activities to identify potential suppliers, compare pricing models and negotiate terms of contract.
- Monitored inventory levels and reordered materials as necessary to maintain appropriate stock levels.
Quality Engineer Trainee
Susira Industries Ltd
Kakklur, Tiruvallur.
06.2011 - 09.2012
- Conducting the PDI and product audits.
- Preparing the Daily MIS.
- Calculating the Monthly COPQ.
- Monitoring the monthly Rejection & Rework.
- New Product Development
- Conducted periodic reviews of control plans to ensure they are up-to-date with current industry standards.
- Fulfilling the requirements in Cost, Quality, Delivery, Cycle time
- Performed statistical analysis using root cause analysis techniques to investigate issues related to product quality.
Education
BE - Mechanical Engineering
T.J. Institute Of Technology
Karapakkam, OMR, Chennai.04-2011
+12
Thiru. Vi. Ka. Higher Secondary School.
Shenoy Nagar, Chennai.03-2007
Skills
- Microsoft Office Suite
- Employee Development
- Organization and Multitasking
- Recordkeeping and Reporting
- Document Control
- Technical Support
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Timeline
Administrative Manager
Vehicop Technologies Private Limited
07.2022 - Current
Assistant Manager - Service
KT Telematics Private Limited
07.2021 - 07.2022
Executive Engineer
Easun RV Enterprises
08.2014 - 07.2021
Purchase Engineer
Chowel India Private Limited
02.2013 - 04.2014
Quality Engineer Trainee
Susira Industries Ltd
06.2011 - 09.2012
BE - Mechanical Engineering
T.J. Institute Of Technology
+12
Thiru. Vi. Ka. Higher Secondary School.
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