Summary
Overview
Work History
Education
Skills
Professional Value Offered
Past Experience
Personal Information
Languages
Additional Competencies
Professional Highlights
Timeline
Generic
Dhanashree Nagarkar

Dhanashree Nagarkar

Mumbai

Summary

Dynamic professional with extensive experience in strategic planning and stakeholder engagement. Proven success in revenue optimization and team leadership, driving growth through innovative business process improvements. Skilled in cross-functional collaboration, delivering impactful results while enhancing operational efficiency and client satisfaction.

Overview

25
25
years of professional experience

Work History

Manager India Groups, MICE & Leisure

OMAN AIR
Mumbai
04.2024 - Current
  • Identified and maintained commercial relationships with Business Partners and Stakeholders through strategic planning and negotiations to increase revenue.
  • Analyzed performance of large movement operators, set targets, and delivered monthly updates with recommendations.
  • Served as primary contact for national management of large movements in India.
  • Supported yearly Revenue calendar with tactical offers to stimulate sales and achieve KPIs.
  • Collaborated with sales managers to identify weak travel periods for potential sales stimulation.
  • Monitored revenues and costs, assisting sales management in annual marketing plan and budgeting processes.
  • Researched commercial partnership activities, implementing process improvements for business growth.
  • Actively participated in negotiations for large movements, ensuring proactive issue resolution and contractual compliance.

Senior Key Account Manager

Emirates
Mumbai
01.2016 - 04.2024
  • Collaborated with accounts to resolve issues and complaints effectively.
  • Forecasted sales and delivered presentations to senior management and large movement operators.
  • Updated management with relevant statistics to inform decision-making.
  • Executed additional tasks as instructed by management when necessary.

G.S.A. Sales Manager

Oman Air
Mumbai
04.2014 - 12.2015
  • Developed and implemented strategies to increase market share within assigned area.
  • Negotiated agreements with internal and external stakeholders to enhance market share value.
  • Oversaw API integrations with vendor programs, improving service experience and value delivery.
  • Tailored account-specific travel consultations to manage costs and employee travel expenses.
  • Executed client relationship management strategies to drive satisfaction and organizational growth.
  • Promoted team cooperation to build effectiveness and enhance overall performance.
  • Monitored performance through timely reviews to ensure achievement of set targets.

Assistant Manager-Sales

Sharaf Travels
Mumbai
01.2013 - 03.2014

Senior Executive – Sales

Abacus Distribution Systems Pvt. Ltd
Mumbai
05.2012 - 12.2012

Assistant Key Account Manager (Sales)

Kingfisher Airlines Ltd
Mumbai
04.2011 - 04.2012

Senior Executive B2B Business Development

MakeMyTrip India Pvt. Ltd.
07.2010 - 04.2011

Executive Relationship Management

Interglobe Technology Quotient Pvt Ltd.
10.2008 - 07.2010

Reservation & Ticketing Agent / Sales Support

Shiv Travels (GSA Kingfisher Airlines)
07.2007 - 10.2008

Assistant Ticketing Agent

Mahirah Travels
07.2000 - 01.2007

Education

Diploma - computer Forensic

ST. Xavier’s College

B.L.S. -

Dr. D.Y.Patil College of law

XII -

Ness Wadia College of Commerce

X -

Utkarsha Mandir

Skills

  • Key account management
  • Policy implementation
  • Strategic planning
  • Business process optimization
  • Stakeholder engagement
  • Revenue optimization
  • Team leadership
  • Operational efficiency
  • Budget oversight
  • Problem solving

Professional Value Offered

Travel Services Operations | Client Management and Administration. Well organized and committed hospitality management professional with 20+ years of experience in leading business travel and hospitality for client relations and operations. Proficient in managing & leading teams for running successful process operations; experience of developing procedures, service standards for business excellence, execution and implementation. Proficient at building and maintaining relationships with Internal and External stakeholders, developing processes to operationalize organization goals. Imparting knowledge in travel operations and management. Executive leadership, communication and decision-making traits in assisting all travel related issues.

Past Experience

  • Druk Air/Pegasus/Cambodia Angkor Air/Maldivian/Hainan – GSA Sharaf Travels as Assistant
  • Abacus Distribution Systems Pvt. Ltd
  • Kingfisher Airlines Ltd.
  • MakeMyTrip India Pvt. Ltd.
  • Interglobe Technology Quotient Pvt Ltd.
  • Shiv Travels (GSA Kingfisher Airlines)
  • Mahirah Travels as Executive Travel

Personal Information

Date of Birth: 05/01/80

Languages

  • English
  • Hindi
  • Marathi

Additional Competencies

  • Key Account/ Relationship Management
  • Strategic Planning
  • Networking
  • Travel Operations / Presentation
  • Business Process Management
  • Stakeholder Management

Professional Highlights

  • Always been a Go Getter and Versatile.
  • Independently represented organization for developing new customer relations and retained the existing one.
  • Achieved annual sales targets within predefined timelines.
  • Actively engaged in internal product improvement and evaluation exercises.
  • Served as a Single point of contact between Internal and external stakeholders.

Timeline

Manager India Groups, MICE & Leisure

OMAN AIR
04.2024 - Current

Senior Key Account Manager

Emirates
01.2016 - 04.2024

G.S.A. Sales Manager

Oman Air
04.2014 - 12.2015

Assistant Manager-Sales

Sharaf Travels
01.2013 - 03.2014

Senior Executive – Sales

Abacus Distribution Systems Pvt. Ltd
05.2012 - 12.2012

Assistant Key Account Manager (Sales)

Kingfisher Airlines Ltd
04.2011 - 04.2012

Senior Executive B2B Business Development

MakeMyTrip India Pvt. Ltd.
07.2010 - 04.2011

Executive Relationship Management

Interglobe Technology Quotient Pvt Ltd.
10.2008 - 07.2010

Reservation & Ticketing Agent / Sales Support

Shiv Travels (GSA Kingfisher Airlines)
07.2007 - 10.2008

Assistant Ticketing Agent

Mahirah Travels
07.2000 - 01.2007

Diploma - computer Forensic

ST. Xavier’s College

B.L.S. -

Dr. D.Y.Patil College of law

XII -

Ness Wadia College of Commerce

X -

Utkarsha Mandir
Dhanashree Nagarkar