In quest of managerial assignments in the field of Program, Project and Transition Management
10 + years of experience in IT industry - Project Management area specifically in Digital & Financial domain-based projects.
Worked across various accounts/ clients specifically in program management area handling governance reporting, transition and delivery process
A strong team player with excellent analytical, communication, negotiating and problem-solving abilities.
Proven track record of directing and supporting technical teams in designing, executing plus implementing of projects from Transition and Transformation perspective.
Skilled in managing resources, budgets within the project parameters.
Well versed to conduct stakeholder meetings that includes SDM, Engagements and concerned management personnel.
Assessing, reviewing, and resolving problems arising with proper delegation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Consultant
Capgemini
11.2019 - Current
ONGOING
Key Responsibility is to ensure business handover during Transformation and Transition projects is completed smoothly as per compliance and business continuity is maintained maintaining project SLA and key parameters
Managing entire Transition execution of project includes in areas like Build2Run, Run2Run, Vendor Management
Preparing regular updates/presentations for management board, group management committee, and supervisory board, highlighting progress, and addressing key risks/opportunities in execution
Coordinates and aligns closely with offshore and onshore team
Conducts client reviews and works towards closure of issues/complaints
Develop proactive correction plans to minimize identified risk impact and manage client escalation if any
Assist in documentation, analyze data provided to identify gaps compared to scope as per contract; performance and quality issues and key risks and mitigation action following it
Work on writing solution response from Transition perspective for received RFP, RFI and RFQ
Ensuring adherence of Offshore/Transition framework for Project planning, execution and delivery
Prioritized projects and project tasks depending upon key milestones and deadline dates
Identified key areas in need of improvement and implemented plans to rectify issues
Team Lead
ACCENTURE - Nationalized Bank as Client
12.2018 - 11.2019
Managing the lifecycle phases of the project through streamlining activities by coordinating with multiple vendors associated in the project and the stakeholders
Responsible for client interaction regarding service delivery updates and governance reports
Leading a team of around 50 + resources in the project with direct reporting of 9 team members
Working as a program controller in current project with key responsibilities as,
SPOC between Management – Leadership, Client and Vendors for resolving queries and executing process
Monthly financial reports – Includes Fixed Fee and TM billing invoicing, forecast and slippage details
Assisting in internal audits and maintaining details for Client Audit
Resource Management & Team Building - Training and Onboarding on the Resources
Managing Vendors working as 3rd party for infra setup, execution support and implementation activities
Contract Evaluation as per SLA – Defining the scope of work, defining RACI for each team.
SR. Analyst
ACCENTURE
06.2015 - 11.2018
Managed transition of Business areas which includes tasks like setting up the engagement, staffing, Knowledge transfer, Infrastructure set-up, financial forecast and contractual detail coordination, process & procedure set-up, project governance as my deliverables to do
Handling the planning and analysis of IT operations along with establishing of short / long-term budgets for the preparation of IT blueprint for the organization
Managing resource costing, budget allocations and expense tracking of the project within the project parameters and budget limits
Handling monthly invoicing and PO processing which also needed managing official correspondence and interacting with contractors and project executors
Ensuring compliance of the project with the established standards and procedures of the company; maintaining and updating project related databases in a timely manner.
Account Specialist
Affinity Global Inc
09.2013 - 06.2015
Accountable for India Region business - Internal member of strategy making and execution team
Work with management team as SPOC to develop the strategic yearly plan for current products and new product launch if any and delegate the same to the sales team
Define and implement a structured way of handling opportunities First Client Meeting / Solution Pitch / RFP Response / RFI Response / Presentations etc
Ensure stability of revenue from existing set of clients and explore avenues for new revenue generation from existing as well as new clients
Proactively monitor account metrics and updating stakeholders for potential risks and process improvement
Co-ordination with the other cross-functional teams to ensure smooth operations for both the external / internal customers.
Project Coordinator
Momentum Ads
06.2012 - 09.2013
Managing projects related to product (map) development, maintenance and enhancement from Initiation to Closure, following best project management practices from planning to hand-over
Reporting the progress as and when planned/required with respect to projects to Customer/ Project Steering Board/ Senior Management
Leading a team 10+ resources consist of Process Leads, SME's, Senior and junior analyst.
Management Trainee
Capgemini
12.2011 - 06.2012
Worked as an intern under expert guidance for 6 months.
Conflict resolution, managing daily activities and providing regular updates to the clients and reporting manager.
Managing and owning complete project transition from incumbent vendors.
Education
MBA - Information Technology Project Management
Symbiosis International University
Pune - Full Time
06.2012
Bachelor - Management Studies
M.L. Dahanukar College of Commerce
Mumbai
06.2009
H.S.C/ 12th -
Maharashtra Board Commerce
Mumbai
2006
S.S.C / 10th -
Maharashtra Board
Mumbai
2004
Skills
Project Management
Governance Reporting
Transition Management
Business Continuity ( BCM)
Scheduling Budget & Finance Management
Operation Management
Resource Management with Team Building
Well versed with MS-Office & MS-Project
Documentation using SharePoint
Basics of ServiceNow, JIRA
Diplomatic Communicator for Client Connects
Certification
Microsoft Certified Professional – Managing Projects with Microsoft Project 2013 Specialist - Microsoft Certification ID 14702859 (G196 -1391)
PRINCE2 Practitioner – Axelos Global Best Practice - Certificate No – 04004382-01-CIAX
ITIL Foundation Certificate in IT Service Management– Axelos Global Best Practice - Certificate No – GR750240205DB
Manager- GADM North America (Transformation Lead -Industrialization & Automation) and Sales to Delivery Handover Facilitator at CapgeminiManager- GADM North America (Transformation Lead -Industrialization & Automation) and Sales to Delivery Handover Facilitator at Capgemini