Summary
Overview
Work History
Education
Skills
Languages
Languages
Certification
Timeline
Generic

DHANASHRI DIGAMBAR SONAVDEKAR

New Panvel

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager

Kotak Life Insurance Co. Ltd
Thane
03.2018 - 08.2025
  • Bancassurance Channel
  • Led team to enhance customer service strategies in insurance operations.
  • Developed training programs for new employees on policy guidelines and procedures.
  • Coordinated with sales teams to improve product knowledge and client interactions.
  • Managed compliance with regulatory requirements in insurance practices and documentation.
  • Analyzed market trends to inform product development and strategic initiatives.
  • Facilitated regular meetings to discuss operational challenges and solutions with staff.
  • Maintaining MIS in Excel.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Assistant Manager

Max Life Insurance Co. Ltd
Mulund
11.2017 - 02.2018
  • Bancassurance Channel
  • Supported team in executing insurance policy renewals and client communications.
  • Coordinated training sessions for new employees on insurance products and services.
  • Assisted in developing marketing strategies to enhance client engagement and retention.

Assistant Manager (Sales & Marketing Dept.)

Virani Pharma Pvt. Ltd.
Navi Mumbai
11.2013 - 07.2016
  • R&D of products

  • Managed customer inquiries, providing timely support and solutions.

Education

M.Sc. - Biotechnology

Changu Kana Thakur College
New Panvel
01.2014

B. Sc - Biotechnology

Changu Kana Thakur College
New Panvel
01.2012

Skills

  • Compliance management
  • Market trend analysis
  • Communication skills
  • Team leadership
  • Customer service enhancement
  • Client relationship management
  • Performance monitoring
  • Advance Excel
  • Power BI
  • Python
  • SQL
  • MS Word
  • MS PowerPoint
  • MS-CIT

Languages

  • English
  • Hindi
  • Marathi

Languages

Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Certification

Received the DARE Award from Kotak Life Insurance for outstanding performance and contribution 2020-2021

Timeline

Manager

Kotak Life Insurance Co. Ltd
03.2018 - 08.2025

Assistant Manager

Max Life Insurance Co. Ltd
11.2017 - 02.2018

Assistant Manager (Sales & Marketing Dept.)

Virani Pharma Pvt. Ltd.
11.2013 - 07.2016

M.Sc. - Biotechnology

Changu Kana Thakur College

B. Sc - Biotechnology

Changu Kana Thakur College

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DHANASHRI DIGAMBAR SONAVDEKAR