Dhandapani M
Pondicherry
Summary
Dynamic Senior Store Manager with a proven track record at More Retail Private Limited, excelling in operational efficiency and staff management. Expert in merchandise planning and process improvements, I fostered high-performing teams, achieving superior customer retention and maximizing profits through strategic decision-making and effective communication.
Overview
17
17
years of professional experience
Work History
Senior Store Manager
More Retail Private Limited
02.2021 - Current
- Supervised employees for exceptional store operations, customer retention and positive brand experiences.
- Identified and recommended areas for improvement in processes with targeted solutions.
- Built and motivated stellar teams using sound judgment and decision-making, resulting in minimal turnover and superior performance.
- Planned and assigned workload by delegating tasks and directing team members.
Store Manager
More Retail Private Limited
10.2015 - 02.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
More Retail Private Limited
02.2011 - 05.2015
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Supervisor
Spencers Retail Limited
08.2008 - 01.2011
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Answered questions about store policies and addressed customer concerns.
- Answered product questions and assisted customers in selection and checkout.
Education
High School Diploma -
Government Higher Secondery School
Anniyur,tamilnaduBachelor of Science - Mathematics
Madras Univercity Chennai
Chennai, IndiaSkills
- Merchandise planning
- Profit maximization
- Operational efficiency
- Budgeting and cost control
- Process improvements
- Staff management
- Sales analysis
- Store maintenance
- Store operations
Listening Songs, Watching Movies
I watch movies in my free timings
Languages
English
Intermediate (B1)
Tamil
Advanced (C1)
Timeline
Senior Store Manager
More Retail Private Limited
02.2021 - Current
Store Manager
More Retail Private Limited
10.2015 - 02.2021
Store Manager
More Retail Private Limited
02.2011 - 05.2015
Store Supervisor
Spencers Retail Limited
08.2008 - 01.2011
High School Diploma -
Government Higher Secondery School
Bachelor of Science - Mathematics
Madras Univercity Chennai
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