Dhanish Afride Shaik
Hyderabad
Summary
Global Exposure - Implemented High Performance sales in Singapore, Canada, US, UK, Africa, Australia and Middle East An effective communicator with excellent Coaching & Mentoring skills at multiple levels including Sales & Marketing, Administration, HR teams, Possess a flexible & detail-oriented attitude with a flair for conflict management. High integrity, energetic leader known for ability to envision and create successful outcomes in complex environment. Innate flair of accepting challenges with skills in formulating budgets, SOPs & Policies, designing systems & processes for Sales, Marketing and Advertising along with Finance and Investment, Business Development & Business Acquisitions. Effective leader with strong business acumen and excellent leadership, problem- solving and analytical skills in Edtech, Medtech, SAAS, B2B, B2C, B2B2C & Government Process. Market Share Expansion: Led initiatives resulting in a 15% market share increase across key international sales regions.
Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
AD Sales
Fardha Infotech
01.2023 - 06.2025
- Led strategic sales initiatives, achieving a 25% increase in enhancing customer satisfaction metrics.
- Spearheaded cross-functional teams to align and execute sales strategies, resulting in a 15% reduction in operational.
- Developed and executed comprehensive market analyses opportunities in diverse regions.
- Collaborated with executive leadership to prioritize high-improving project completion rates by 20%.
- Implemented innovative project tracking mechanisms, communication and alignment for over 50 global projects.
- Spread the wings across India and countries like GCC, Mid Australia, Singapore.
- Training Sessions for new joiners as well looking ahead of Promotions
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Completely involved with Saas sales
Senior Sales Manager
Testbook
04.2020 - 01.2023
- Introduced strategic initiatives in sales leading to a 30% in.
- Always been monitoring to track competitors' movements, competitive intelligence gathering by 40%.
- Led a major project to streamline the sales process, increase reducing time-to-close by 20%.
- Worked as a key liaison between sales and marketing department alignment, supporting a 15% increase in sales conversions.
- Managed and mentored a team of 35 Team Leads, fostering environment that led to generate 1.7 million in revenue.
- Taking training sessions for new Team Leads.
- Proper functioning of the center (on-time opening and clos the center and ensure at most satisfaction on scheduled an).
- Coordinate with the Faculty, Academic Operations Manage conduct of classes and ensure highest customer satisfaction.
- Keeps an eye out for exam timings, batch launch, a product launch that help the company improve efficiency and maximize revenue.
- Mentored junior sales staff, providing training on best practices and performance improvement.
- Collaborated with marketing teams to create targeted campaigns for customer acquisition.
- Implemented CRM tools to streamline sales processes and improve data management.
- Recruited, hired and supervised a team of highly successful sales professionals.
- Streamlined sales in Competitive exam preparation courses, Skill Development Courses, Test Preparation courses.
Team Lead
Unacademy
03.2019 - 04.2020
- Leading 20 team members and ensuring that the quality an meets company expectation.
- Own and hit/exceed monthly activation targets.
- Effectively communicating the value proposition through presentations.
- Monitoring and working on various performance metrics and productivity improvement.
- Proven experience of leading customer success/activation.
- With the team of 20, fostering a collaborative environment 2.93 million in revenue.
- Collaborated with cross-functional teams to implement innovative learning solutions.
- Facilitated regular feedback sessions to promote continuous improvement among staff.
- Analyzed student performance data to identify areas for instructional enhancement.
- Managed scheduling and resource allocation for various educational initiatives.
- Cultivated a positive team culture through effective communication and support strategies.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team progress and enforced deadlines.
- Identified opportunities for process improvements, implementing changes when required.
- Motivated staff through positive reinforcement techniques.
- Sales in k12 courses, NEET, IIT, UPSC and other state competitive exams
Assistant Manager
Skill Floor
02.2018 - 03.2019
- Promoted as Executive from Intern.
- Promoted from Executive to Assistant Manager.
- Sales experience in SaaS, Retail, D2C.
- Hands on experience working with international markets such as North American and European markets.
- With in the IC role leading to a 5% increase in company's revenue.
- Led team meetings to discuss goals, challenges, and solutions regularly.
- Maintained up-to-date knowledge of company products and services.
- Implemented quality control measures to uphold company standards.
- Sales related to Data Science and Cyber security courses
Education
BCA -
Glocal University
U.PSkills
- Word
- CRM
- Google Drive
- Power Point
- Team Work
- Leadership
- Responsibility
- Empathy
- Stress Management
- Creativity
- Sales
- Strategy
- Corporate strategy
- Project management
- Market analysis
- Cross-functional collaboration
- Strategic planning
- Competitive analysis
- Data-driven decision-making
- Presentation skills
- Alignment and execution
- Training and development
- People Management
- SaaS sales
- CRM implementation
- Sales conversion
- Competitive intelligence
- Customer success
- Team leadership
- Employee training
- Effective communication
- Problem solving
- Performance metrics
- Mergers and acquisitions
- Succession planning
- Global perspective
- Crisis management
- Inspirational leadership
- Business planning
- Industry partnership development
- Project oversight
- Operations management
- Market research
- Goal setting
- Decision-making
- Task prioritization
- Profit and loss management
Certification
- Certified Analytics Professional (CAP)
- Business Analytics: Sales Data
- Building and managing a High-Performing Sales Team
- Business Analytics: Marketing Data
- Executive Leadership
Accomplishments
- Steering the company through Covid19 pandemic without losing a single day of operation due to COVID
- Fundamentally changed the cost structure by shifting 1/3rd of sourcing to lower cost source at a fast pace
- Implemented Agile & Impactful (AI) management system which included fast adaptive marketing strategy
- Led initiatives resulting in a 15% market share increase across key international sales regions
- Streamlined sales operations reducing costs by 20%, significantly enhancing process efficiencies, Implemented sales strategies resulting in a 25% improvement in time-to-market for new projects, Recognized with a leadership award for driving a 25% increase in division revenue at Fardha Infotech
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
Hobbies and Interests
- Swimming
- Long Drive
Personal Information
- Year of Birth: 1996
- Passport Number: yes
- Marital Status: Married
Languages
English
Proficient
C2
Telugu
Proficient
C2
Hindi
Proficient
C2
Urdu
Upper Intermediate
B2
Tamil
Upper Intermediate
B2
Punjabi
Upper Intermediate
B2
Timeline
AD Sales
Fardha Infotech
01.2023 - 06.2025
Senior Sales Manager
Testbook
04.2020 - 01.2023
Team Lead
Unacademy
03.2019 - 04.2020
Assistant Manager
Skill Floor
02.2018 - 03.2019
BCA -
Glocal University