Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Interests & Hobbies
References
Timeline
Generic
DHANJITA GOGOI

DHANJITA GOGOI

North-East

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment where I can continue to grow and advance in my career.

Overview

11
11
years of professional experience

Work History

Guest Service Officer,

Princess Cruises
USA
08.2025 - Current

Assisted guests with inquiries and provided exceptional service on board.

Senior Bar Steward,

PRINCESS CRUISE
FLORIDA
05.2019 - 07.2025

4 CONTRACT

Front Office Associate,

THE ST.REGIS MUMBAI
MUMBAI
08.2018 - 04.2019

Provided excellent customer service by anticipating and responding to guest needs.

Bar Steward,

P&O AUSTRALIA
PARTH
03.2016 - 12.2017

2 CONTRACT

Butler,

THE OBEROI MUMBAI
MUMBAI
12.2014 - 12.2015

Coordinated and organized a variety of events, from small family gatherings to large formal events.

Education

STCW 2010 -

NAVAL MARITIME ACADEMY
MUMBAI
02.2015

HIGH SCHOOL DIPLOMA -

JETTWINGS INSTITUTE OF AVIATION & HOSPITALITY MANA
GUWAHATI
12.2014

ASSOCIATE OF ARTS -

KENDRIYA VIDYALAYA CRPF
GUWAHATI
04.2012

Skills

  • Great communication skills
  • Ability to work in a team
  • Ability to multitask
  • Customer service

Additional Information

  • PASSPORT NO: C5384613

Date of expiry: 05/01/2035

  • USA C1/D VISA

Date of expiry: 30/10/2028

  • CDC NO : MUM361220

Languages

  • English
  • Hindi
  • Bengali

Interests & Hobbies

  • Photography
  • Traveling

References

  • Mr. Mujeeb: 7022317637
  • Mr. Peter Dsilva: 7798081122

Timeline

Guest Service Officer,

Princess Cruises
08.2025 - Current

Senior Bar Steward,

PRINCESS CRUISE
05.2019 - 07.2025

Front Office Associate,

THE ST.REGIS MUMBAI
08.2018 - 04.2019

Bar Steward,

P&O AUSTRALIA
03.2016 - 12.2017

Butler,

THE OBEROI MUMBAI
12.2014 - 12.2015

STCW 2010 -

NAVAL MARITIME ACADEMY

HIGH SCHOOL DIPLOMA -

JETTWINGS INSTITUTE OF AVIATION & HOSPITALITY MANA

ASSOCIATE OF ARTS -

KENDRIYA VIDYALAYA CRPF
DHANJITA GOGOI