Dhanraj K
RELATIONSHIP MANAGER
Byadarahalli,Bengaluru
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over Number years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Relationship Manager
ONE MOBIKWIK SYSTEMS LIMITED
04.2023 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Team Leader
One97 Communications Ltd (PAYTM)
01.2021 - 03.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Relationship Manager
Wicketride Adventure Pvt Ltd
04.2019 - 01.2021
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Developed loyalty programs to reward and maintain customer retention.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Oppo Sales Consult
Oppomobile India Pvt Ltd
03.2017 - 03.2019
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate
Relaince Retail Pvt Ltd
09.2015 - 02.2017
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor Of Commerce -
Govt 1st Grade College
04.2016 - 04.2018
Skills
Relationship building and management
Timeline
Relationship Manager
ONE MOBIKWIK SYSTEMS LIMITED
04.2023 - Current
Team Leader
One97 Communications Ltd (PAYTM)
01.2021 - 03.2023
Relationship Manager
Wicketride Adventure Pvt Ltd
04.2019 - 01.2021
Oppo Sales Consult
Oppomobile India Pvt Ltd
03.2017 - 03.2019
Bachelor Of Commerce -
Govt 1st Grade College
04.2016 - 04.2018
Sales Associate
Relaince Retail Pvt Ltd
09.2015 - 02.2017
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