Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Personal Information
Skills Utilized
Skill Set Technical
Hobbies and Interests
Disclaimer
Languages
Accomplishments
Timeline
Generic
DHANRAJ SHETTY

DHANRAJ SHETTY

Bangalore

Summary

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.

Overview

11
11
years of professional experience

Work History

Senior Sales Manager

Ohealer Health Care Services Pvt Ltd
Bannerghata Main Road, Bangalore
01.2022 - Current
  • Led a team of sales professionals to achieve and exceed monthly sales targets
  • Developed and implemented sales strategies to penetrate new markets and increase revenue
  • Conducted market research and analysis to identify opportunities for business growth
  • Established and maintained relationships with key clients and stakeholders
  • Provided training and mentorship to sales team members to enhance their skills and performance.

Territory Manager

BharatPe
Bangalore/Mangalore
08.2020 - 12.2021
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution
  • Attended trade shows and industry events to promote company products and services
  • Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.

Team Leader

RBL Cards
Richmond Road, Bangalore
11.2019 - 07.2020
  • Devised and implemented processes and procedures to streamline operations
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

Team Leader

SBI Cards
Jaymahal Main Road, Bangalore
05.2017 - 10.2019
  • Generated reports detailing findings and recommendations
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics
  • Built strong relationships with customers through positive attitude and attentive response.

Samsung Experienced Consultant (SEC)

SAMSUNG MOBILES
malleshwarm Main Road, Bangalore
05.2015 - 04.2017
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Used in-store system to locate inventory and place special orders for customers
  • Troubleshot technical concerns regarding cell phone operations, applications and performance
  • Maintained sound knowledge of company product suites.

Assistant in Designing and Manufacturing

S.K Enterprises
Bommanahalli Main Road, Bangalore
05.2013 - 05.2015
  • Trained and supervised employees on office policies and procedures
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution
  • Reduced overhead costs with vigilant expense monitoring while maintaining a high standard of quality for materials or services utilized.

Education

Electrical, Electronics And Communications Engineering

V.E.T B.V.L Polytechnic
BANGALORE
03-2012

Matriculation -

Saraswathi Vidya Mandir High School
01.2007

Skills

  • Leadership: Inspiring and guiding others
  • Communication: Clear and effective expression
  • Technical Expertise: Proficient in relevant tools or technologies
  • Problem-Solving: Analyzing and resolving issues
  • Customer Focus: Prioritizing customer satisfaction
  • Team Collaboration: Working effectively with others
  • Adaptability: Flexibility in changing situations
  • Analytical Skills: Data interpretation and analysis
  • Strategic Thinking: Planning for long-term objectives

Roles And Responsibilities

  • Continuous Improvement: Implementing process enhancements.
  • Managing Insurance Operations: Overseeing daily activities.
  • Team Management: Supervising and mentoring staff.
  • Customer Service: Providing exceptional support.
  • Sales and Marketing: Developing sales strategies.
  • Claims Processing: Ensuring timely claim handling.
  • Risk Management: Identifying and mitigating risks.
  • Financial Management: Budgeting and expense monitoring.
  • Compliance and Regulatory Affairs: Ensuring adherence to regulations.
  • Strategic Planning: Developing long-term objectives.
  • Continuous Improvement: Enhancing operational efficiency.

Personal Information

  • Father's Name: Mr. Nagaraj Shetty
  • Date of Birth: 09/20/90
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Skills Utilized

  • Proficient in sales techniques, negotiation, and closing deals.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Familiarity with CRM software and sales analytics tools.

Skill Set Technical

  • Proficient in basic computer operations and troubleshooting.
  • Knowledgeable in computer hardware obtained from IIHT.
  • Experienced in C programming, including algorithm development and debugging.
  • Familiar with networking principles, protocols, and configurations.

Hobbies and Interests

Listening to Music, Playing Cricket , Watching Tv , Travelling , Reading Books

Disclaimer

I am confident in my familiarity with marketing, sales, and service executive aspects, and I possess the ability to work effectively within a team. I hereby affirm that the information provided above is true to the best of my knowledge.

Languages

KANNADA
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
TELGU
Elementary (A2)
A2

Accomplishments

Received " Superstar manager of the Year" (2023) award for outstanding performance and dedication.

Spearheaded the implementation of a new sales training program, resulting in a 25% improvement in employee productivity

Timeline

Senior Sales Manager

Ohealer Health Care Services Pvt Ltd
01.2022 - Current

Territory Manager

BharatPe
08.2020 - 12.2021

Team Leader

RBL Cards
11.2019 - 07.2020

Team Leader

SBI Cards
05.2017 - 10.2019

Samsung Experienced Consultant (SEC)

SAMSUNG MOBILES
05.2015 - 04.2017

Assistant in Designing and Manufacturing

S.K Enterprises
05.2013 - 05.2015

Electrical, Electronics And Communications Engineering

V.E.T B.V.L Polytechnic

Matriculation -

Saraswathi Vidya Mandir High School
DHANRAJ SHETTY