Knowledgeable manual tester with several years of experience evaluating current solutions for efficiency and sustainability. Implements assessments to gauge functionality, reporting test results and suggesting improvements. Systematic in eliminating impediments to greater productivity.
· Identifying improvements and managing changes. Resolved complaints on products, company’s issues and customer service to keep business operational.
· Led team of 10 to 12 people, managed work schedules, employee’s queries, regulations and complaints Closely monitored team performance