Dhanush Hegde
Bangalore
Summary
Results-oriented finance professional with expertise in accounts payable, vendor management, and compliance operations. Proficient in Salesforce CRM, Oracle IPM, ServiceNow, and Microsoft Office Suite, demonstrating a strong capacity to enhance process efficiency, uphold regulatory compliance, and produce precise financial reporting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Process Associate-Finance and administration delivery
IBM India Private Limited
Bangalore
05.2023 - Current
- Processed and validated invoices across UK and US regions, ensuring compliance with SLA requirements.
- Managed accounts payable and vendor relations by resolving discrepancies and ensuring timely payments.
- Prepared financial reports to monitor outstanding items and support strategic business decisions.
- Collaborated with procurement teams on contract amendments and resolved overdue payment issues with clients.
- Executed daily quality audits to maintain compliance and service delivery standards.
- Led invoicing and financial reporting for global leasing operations, driving efficiency and accuracy.
- Created process update reports and dashboards for leadership, enhancing operational oversight.
- Strengthened risk controls by identifying gaps and ensuring audit readiness.
Education
BCom -
Mangalore University
01.2022
Pre-University -
Vijaya College
Mulki01.2019
Skills
- Salesforce CRM and data tracking
- Workflow automation
- Oracle IPM document imaging
- ServiceNow ITSM and incident management
- Microsoft Excel data analysis
- Microsoft Word business documentation
- Microsoft PowerPoint presentations
Languages
- English
- Kannada
- Hindi
Accomplishments
- Awarded Best Performer – Q1 2025 for exceptional performance, accuracy, and contribution to process efficiency
- Recognized for strengthening compliance controls and ensuring 100% accuracy in financial transactions
- Successfully supported global leasing operations by streamlining invoicing and vendor management processes
- Consistently achieved productivity and quality targets while driving process improvements
Certification
Diploma in Computer Applications – MS Office (Excel, Word, PowerPoint, Outlook)
Timeline
Process Associate-Finance and administration delivery
IBM India Private Limited
05.2023 - Current
BCom -
Mangalore University
Pre-University -
Vijaya College
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