DHANUSH KUMAR J
Chennai
Summary
- A highly efficient, hard-working, analytically skilled and Mortgage experienced candidate looking for a responsible position to gain practical experience.
- Experienced Mortgage professional with nearly 6 years in both Commercial and Residential Loans.
- Adept in Loan servicing and closing.
- Skilled in leading teams and serving as a Subject Matter Expert.
Overview
6
6
years of professional experience
Work History
Senior Escalations Representative
Wells Fargo International Solutions Private Limited
Chennai
03.2022 - Current
- Reviewing loans thoroughly prior to Foreclosure referral, ensuring compliance with Loss Mitigation and Bankruptcy statuses
- Reviewing the entire loan and will make sure that nothing prevents the loan from referring to Foreclosure department
- Reviews payments screen to make sure there are no errors while posting the payments and verify If any payments received in the recent days
- Reviewing various notes and security instruments to identify whether any additional collaterals attached to the loan
- Conducted team meetings to share updates and maintained Subject Matter Expertise for process support
- Communicated directly with clients via call for clarifications
- Acted as lead and managed lead activities in absence of supervisor
- Provided sub-process training and calibrations for team members
- Prepared reports including Root Cause Analysis, Daily production data, Inflow and End of day reports, Loans assignment and Utilization reports.
Transaction Processing Associate
Accenture Solutions private Limited
Chennai
06.2018 - 03.2022
- Reviewing whether the Analyst has done the Loan documentation in an appropriate way
- Preparing and customizing the documents with respect to Standard Operating Procedure
- Had experience in working on stringent TAT (Turn Around Time)
- Reviewing the promissory note for the renewal loans and customizing various languages in the promissory note
- Ability to review UCC for collateral and prepare amendments to the UCC, if required
- Can review title policy/report and appraisal document according to the requirement
- Validating the Mortgage/Deed document and preparing Modification, if required Contacting and Coordinating with Legal on Real Estate documentation
- Updating the process map and SOP on requirement basis
- Preparing the Operational Excellence (OE) report on daily basis
- Attending client calls on weekly basis, if required
- Effectively managing the Workflow as the Workflow Coordinator of the team
- Follow up on escalations, delays, and Documentation issues by contacting the Deal requester or Loan Officer or an Attorney (if necessary)
- Preparing training plan for the new joiners and providing training to access the application as well as auditing and mentoring the new Trainees
- Preparing assessment questionnaire for new joiners.
Education
Commerce
Madras Christian College (Regular), Chennai
05.2018
Skills
- Fast Learner
- Ability to Multitask
- Ability to work under pressure
- Leadership skills
- Analytical skills
- Critical thinking and Problem solving
Declaration
I hereby declare that the above-furnished details about me are true & my best of knowledge.
Timeline
Senior Escalations Representative
Wells Fargo International Solutions Private Limited
03.2022 - Current
Transaction Processing Associate
Accenture Solutions private Limited
06.2018 - 03.2022
Commerce
Madras Christian College (Regular), Chennai
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