Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Certification
Languages
Personal Information
Affiliations
Languages
Websites
Disclaimer
Timeline
Generic

Dhanush M

Bengaluru

Summary

Java Full Stack Engineer worked on enhancing project workflows and reducing support calls at Cognizant through automation and effective customer relationship management. Expert in Java, Spring Boot, and fostering client relations, I significantly improved process efficiencies and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Java Full Stack Engineer

Cognizant
Bengaluru
12.2020 - Current
  • Resolved incidents and fulfilled service requests.
  • Developed custom scripts to automate tasks such as onboarding, configurations, and migrations, thus reducing the manual effort required for repetitive tasks significantly.
  • Provided technical support to customers via calls or email regarding any issues they faced while using our products and services.
  • Analyzed customer feedbacks and recommended improvements accordingly based on their needs and preferences.
  • Wrote, filed and delivered technical documents.
  • Reviewed project requirements to identify customer expectations and resources needed to meet goals.
  • Recommended improvements to facilitate team and project workflow.
  • Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
  • Identified opportunities for process improvements to decrease in support calls.
  • Coordinated PI planning initiatives for senior management.
  • Delivered knowledge transfer sessions to new hires.

Education

BE -

Sri Sairam college of Engineering
01.2020

PUC -

New Horizon PU College
Karnataka
01.2016

SSLC -

Sri R V School
01.2014

Skills

  • Web: HTML, CSS, JavaScript, Bootstrap, and SQL
  • Database: MySQL
  • Cloud: AWS
  • Framework: Spring Boot
  • Programming languages: java
  • Tools: Jira, Eclipse, Splunk, Kibana, and ServiceNow
  • API integration
  • Automation testing
  • Microservices
  • Customer relationship management

Accomplishments

  • Received "Always striving, never settling" Award from PM 2 times
  • Awarded "Seeking data, building knowledge" appreciation from TL
  • Got" High flyer" recognition
  • Appreciation from Client for completing tasks on time

Projects

Supporting Banking API's, 10/07/21, Java, Eclipse, Worked on updating existing guides from normal table tags to flex. Validating certificates and granting access for TPP's to utilize API's. Pharmacy Supply Management, 04/05/21 to 04/15/21, Tomcat, Spring REST, Windows, Java, MySQL, Eclipse, Maven, My role was to update stock information once the order is received and supplied. Automated Watering of Plants, Windows, Embedded C, Arduino IDE, Our project is about watering of plants using Arduino. The amount of water to be supplied is calculated automatically based on type of plant using database sources. Plant Disease Detection and Preventing Crop Loss, Ubuntu, Python 3, In this project we have database collection of all healthy, disease affected, and nutrient deficiency disease affected plant. Once the user captures the leaf, it will display whether the crop is healthy or affected. Student Feedback System, Windows, HTML, PHP, SQL, JavaScript, WAMP, We implemented online student feedback system in our college when the traditional method of taking student feedback for faculties has been overridden by making it online process. Hand Gesture Based Smart Glove for Deaf and Dumb People, Windows, Embedded C, Arduino IDE, Based on the actions made by deaf or dumb person using glove, the respective audio will be played through speaker using flex sensors.

Certification

  • Certified in Responsive web design from Udemy.
  • Completed SQL for beginners using MySQL from Udemy.
  • Certified in Spring framework for beginners with Spring Boot.
  • Completed JavaScript for beginners from Udemy.
  • Certified in AWS cloud practionier

Languages

  • English
  • Kannada
  • Telugu

Personal Information

  • Date of Birth: 01/02/1999
  • Nationality: Indian

Affiliations

  • Travelling
  • outdoor games

Languages

Kannada
First Language
English
Upper Intermediate (B2)
B2
Telugu
Intermediate (B1)
B1
Hindi
Beginner
A1
Tamil
Beginner
A1

Websites

Disclaimer

I hereby declare that the above mentioned particulars are true to best of my knowledge and belief.

Timeline

Java Full Stack Engineer

Cognizant
12.2020 - Current

BE -

Sri Sairam college of Engineering

PUC -

New Horizon PU College

SSLC -

Sri R V School

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Dhanush M