Dhanush R

• As a Software Debug Engineer, I thrive on the intricacies of code and the challenge of unraveling complex technical puzzles. With a keen eye for detail and a knack for problem-solving, I specialize in identifying, isolating, and resolving software defects.
  
  I'm dedicated to ensuring the smooth functioning of software systems, employing innovative strategies and meticulous analysis to deliver robust, high-quality solutions.
  
  Collaborating with cross-functional teams, I contribute my debugging skills to enhance software reliability and optimize user experience, aiming to create seamless and flawless applications."
  
  Strong communication | Independent |Self-motivated, I have leadership qualities.| Eager to learn, grow & achieve !!

Customer Service Specialist

• Provided exceptional customer support by addressing inquiries, resolving complaints, and ensuring customer satisfaction across multiple communication channels.
• Maintained a strong understanding of company products/services to assist customers effectively and offer tailored solutions.
• Handled escalations professionally, using problem-solving and conflict-resolution skills to achieve positive outcomes.
• Contributed to customer retention efforts by building rapport, upselling relevant products and services, and gathering feedback to improve processes.