Dhanush Trivedi

• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Defined, implemented, and revised operational policies and guidelines.
• Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Assisted customers with onboarding and product setup to foster successful adoption and usage.
• Managed a portfolio of key accounts, maintaining strong relationships and ensuring high levels of satisfaction.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Project Estimation & Bidding: Conduct detailed industrial estimations, prepare comprehensive bids, and analyze project requirements to ensure accuracy and cost-effectiveness.

Design & Drafting: Oversee design revisions, ensure alignment with client updates, and maintain high-quality standards in drafting deliverables.

Team Leadership & Coordination: Manage and mentor a team of Estimators, Drafters, Accountants, Machine Programmers, and Sales & Marketing professionals, ensuring seamless workflow and efficiency.

Client Communication: Provide daily/weekly work updates, coordinate project revisions, and ensure client satisfaction through clear and proactive communication.

Quality & Process Optimization: Monitor ongoing tasks, conduct quality checks, and refine processes to enhance accuracy and efficiency.

Strategic Planning & Performance Management: Lead technical and business strategy discussions, oversee project budgets and milestones, and drive team performance to exceed sales and client retention goals.

Cross-functional Collaboration: Facilitate internal and external meetings, including teleconferences and videoconferences, interacting with stakeholders at all levels.

Problem Solving & Process Improvement: Identify operational inefficiencies, implement process enhancements, and ensure teams adapt to evolving project demands.

• Liaised with company executives and project managers to acquire resources to move projects forward.
• Maintained records of cost and quantity information for each project and engineering discipline.
• Assessed impact of modification requests for ongoing projects, providing documentation on required changes and expectations.
• Tracked equipment usage and updated quantities of products to equip team members to complete projects.
• Planned and managed engineering projects and continuous improvement programs to reduce labor and costs.
• Mentored and trained junior engineers in workstation design, fixture design, layout, process, work methods and material handling.
• Reviewed contractor proposals and sets of drawings prepared by firms to identify missing information, generate questions and align budgets.
• Analyzed blueprints and delivered concise instructions to technical team to maintain quality control.
• Monitored installation of materials and equipment for compliance with drawings and specifications.

• Utilized AutoCAD to complete renderings of full project designs and individual components.
• Resolved issues with construction with knowledge of principles and real-world operations.
• Completed inspections of finished constructions.
• Drafted and captured technical schematics for use in project planning and execution.
• Reviewed and checked technical drawings by architectural technicians, CAD technicians and drafters.
• Prepared cost estimates, schedules and project specifications for proposals.