M DHANUSHREE

CRU - ASSET MISCELLANEOUS

• Consistently maintained accuracy, achieving an overall accuracy rate of 99%.
  
• Played a dual role as both Maker and Checker. Acted as the Internal QC to support the team in eliminating errors to maintain external accuracy.
  
• Maintained adherence to SLA, ensuring timely delivery.
  
• Handled escalation cases efficiently, providing effective solutions to resolve critical issues.
  
• Took on the role of trainer and mentor for new hires, guiding them through the asset process.
  
• Took additional responsibilities and ensured timely task completion.
  
• Provided support to peers in learning the process, contributing to team development and knowledge sharing.