DHANYA B GOUDAR

Saksoft Limited

Bangalore

07.2024 - Current

Oversaw roles of Sr. Business Analyst, Scrum Master, and PM for MyFracht TMS project and ODQ Report BI project
Analyzed business requirements and gathered user feedback to drive project success.
Facilitated workshops to identify process improvements and align stakeholders' goals.
Collaborated with cross-functional teams to ensure alignment on project objectives.
Managed change requests and assessed impacts on existing processes and systems.
Manage two projects focused on business intelligence and web application development.
Supported project management initiatives by tracking progress and identifying risks.
Performed root cause analysis to determine underlying issues in complex problems.
Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
Facilitated agile ceremonies, including daily stand-ups and sprint planning sessions.
Managed product backlogs, ensuring alignment with project goals and priorities.

DB Schenker

01.2022 - 07.2024

Served as Sr. Business Analyst for GSFS Support and Enhancement project for Apple, facilitating multiple country rollouts across SG, JP, KR, NL, and CZ.
Engaged stakeholders to gather and analyze requirements while managing changes and conducting testing.
Resolved critical issues proactively to prevent escalation and maintain project timelines.
Developed comprehensive project plans for change requests and enhancements.
Guided business users through UAT closure to ensure successful implementation.
Collaborated with technical teams to ensure timely resolution of incidents and maintain documentation standards.
Coordinated end-user team activities and reviewed functional design documents for partner approval.
Facilitated workshops with client SMEs to map end-to-end processes and gathered business requirements effectively.

Hexaware Technologies

Chennai

10.2018 - 12.2021

Gathered business requirements from stakeholders to collaborate with the developer team by providing Functional walk-through and Clarification to Development team.
Comprehend the user requirement, identified gaps, and provide solutions.
Acted as a point of contact between vendors and internal teams.
Developed epic, user stories, test case and defined acceptance criteria.
Conducted meetings and presentations to share ideas and findings.
Developed requirement document included scope of work, task list, workflow, etc.
Responsible for functional testing, user story review, test case review and functional demos to end users.
Worked as Techno-Functional consultant as outsystems developer and was also responsible for document preparation, conducting meetings and sending MOM to product owner.
Responsible for working on collecting data for bootstrapping activities (Outsystems) for 20+ location global rollout of the product.
Worked on Prototyping, Mockups and Wireframes.
Worked on documentation - BRD, FRD, SRS and User Manual
Run workshops with client SMEs to understand the end-to-end process

Summary