Dhanyashree Balakrishna
Mangalore
Summary
Skilled Team Leader with experience in individual medical insurance. Strengths include client management, policy issuance, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
5
5
years of professional experience
Work History
Team Leader, Individual Medical
Nuon connect private limited
Mangalore
09.2019 - Current
- Optimized end-to-end management and handling of policies.
- Renewal with the high number of retention
- Auditing documents
- Facilitated policy issuance through both portal and manual request processes.
- Provided competitive quotes tailored to meet client needs.
- Policy cancellation and addition guidelines
- Identified needs of customers promptly and efficiently.
- Demonstrated expertise in evaluating insurance company plans and coverage.
Education
Bachelor of Computer Applications - Computer Science
Sri Ramakrishna Degree College Mangalore
Mangalore05-2019
Skills
- Client service
- Work Planning and Prioritization
- Portal Familiarity
- DHA Medical Insurance Guidelines
Languages
English
Advanced
C1
Hindi
Upper Intermediate
B2
Personal information
DOB: 28/03/1999
Marital status:Single
Language: English, Hindi, Kannada, Tulu
Timeline
Team Leader, Individual Medical
Nuon connect private limited
09.2019 - Current
Bachelor of Computer Applications - Computer Science
Sri Ramakrishna Degree College Mangalore