

Quality Engineering Team Lead with extensive experience in both automation and manual testing across various Salesforce applications, including Sales Cloud, Service Cloud, and Net Zero Cloud. Demonstrated ability to lead QA initiatives through effective test planning, execution, and defect management while mentoring junior team members and managing project deliverables. Proven track record of collaborating with cross-functional teams during daily client and Scrum calls to ensure alignment on project goals and timely delivery. Successfully identified areas for improvement in existing systems and implemented solutions that enhanced overall testing efficiency.
Automation and Manual Testing on Salesforce applications based on various
clouds (Salesforce sales, service and net zero cloud).
Responsibilities: QA Lead- Design, Test Planning, Estimation, E2E Execution,
Reporting, Defect Management. Involved in daily client and Scrum calls.
Mentoring new team members and reviewing the work delivered by team. People
Management, delegating tasks and providing feedback. Proved successful
working within tight deadlines and a fast-paced environment.
Projects: Salesforce sales cloud/ Selenium, Playwright - Banking/Telecom
Domain.
Salesforce net zero cloud/ Selenium - CIO Internal project
Salesforce Service Cloud/ AI automation tool - Life Science Domain
Automation and Manual testing on Salesforce ecommerce applications and
Mainframe applications /Web testing.
Responsibilities: QA Lead - Test Planning, Estimation, Designing, E2E Execution,
Reporting & Defect Management. Mentoring the new team members. Involved in
running batch jobs through Control-M, IpSwitch. Daily and Weekly project status
reports. Updating and maintaining the Knowledge Repository. Managing release
activities which includes baseline checkouts, batch jobs online screen validation,
sanity testing and validation prod fixes.
Projects: Salesforce Commerce Cloud- B2B/B2C eCommerce Domain
Mainframe/functional/automation Testing- Healthcare Domain.
Mainframe Developer/Tester.
Responsibilities: Co-ordinating with Onsite counterparts for gathering business
requirement. Preparing the Low-level Design for any given Development work.
Worked for various releases as developer for PMT’s, RD’s, LD’s and CR’s.
Coding, Unit Testing & Performing regression testing as a part of software
engineer. Attending the production ABENDS and fixing the same under the given
SLA with permanent solution for the same. Conducting code walkthroughs on
deliverables along with client and offshore team.
Projects: Mainframe Developer- Telecom Domain
Automation (Selenium/Playwright)
Functional/Manual/Accessibility
testing in Web, Salesforce, Rest API,
UI, Mobile app,Mulesoft Integration Testing
SFCC(Salesforce Commerce Cloud),
Salesforce Net Zero Cloud,
Salesforce Sales Cloud, Mainframe
Domain: Banking, e-commerce,
Health, Telecom
Technical Tools: nCino, Business
Manager, Azure DevOps, JIRA,
Postmen, Swagger, IpSwitch, Control-
M, SoapUI, Chgman, File-Aid,
Attachment Extra(mainframe), MS
Office (Word, Excel, Outlook, Access,
PowerPoint), ADO (Azure Devops), Retina, Java, React
Leadership, Team Development,
Solution -oriented approach,
Communication
Salesforce Sales Cloud
Salesforce Certified Admin
Scrum Foundational Professional Certificate
ISTQB Foundation