Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Dhara Adatia

Dhara Adatia

Pune

Summary

Quality Engineering Team Lead with extensive experience in both automation and manual testing across various Salesforce applications, including Sales Cloud, Service Cloud, and Net Zero Cloud. Demonstrated ability to lead QA initiatives through effective test planning, execution, and defect management while mentoring junior team members and managing project deliverables. Proven track record of collaborating with cross-functional teams during daily client and Scrum calls to ensure alignment on project goals and timely delivery. Successfully identified areas for improvement in existing systems and implemented solutions that enhanced overall testing efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Quality Engineering Team Lead

Accenture
Pune
07.2021 - Current

Automation and Manual Testing on Salesforce applications based on various

clouds (Salesforce sales, service and net zero cloud).

Responsibilities: QA Lead- Design, Test Planning, Estimation, E2E Execution,

Reporting, Defect Management. Involved in daily client and Scrum calls.

Mentoring new team members and reviewing the work delivered by team. People

Management, delegating tasks and providing feedback. Proved successful

working within tight deadlines and a fast-paced environment.

Projects: Salesforce sales cloud/ Selenium, Playwright - Banking/Telecom

Domain.

Salesforce net zero cloud/ Selenium - CIO Internal project

Salesforce Service Cloud/ AI automation tool - Life Science Domain

  • Evaluated existing systems, identified areas of improvement, and recommended solutions accordingly.
  • Provided technical guidance and mentorship to junior engineers.

Senior Consultant

Deloitte
Hyderabad
06.2017 - 07.2021

Automation and Manual testing on Salesforce ecommerce applications and

Mainframe applications /Web testing.

Responsibilities: QA Lead - Test Planning, Estimation, Designing, E2E Execution,

Reporting & Defect Management. Mentoring the new team members. Involved in

running batch jobs through Control-M, IpSwitch. Daily and Weekly project status

reports. Updating and maintaining the Knowledge Repository. Managing release

activities which includes baseline checkouts, batch jobs online screen validation,

sanity testing and validation prod fixes.

Projects: Salesforce Commerce Cloud- B2B/B2C eCommerce Domain

Mainframe/functional/automation Testing- Healthcare Domain.

Software Engineer

Tech Mahindra
Pune
02.2014 - 06.2017

Mainframe Developer/Tester.

Responsibilities: Co-ordinating with Onsite counterparts for gathering business

requirement. Preparing the Low-level Design for any given Development work.

Worked for various releases as developer for PMT’s, RD’s, LD’s and CR’s.

Coding, Unit Testing & Performing regression testing as a part of software

engineer. Attending the production ABENDS and fixing the same under the given

SLA with permanent solution for the same. Conducting code walkthroughs on

deliverables along with client and offshore team.

Projects: Mainframe Developer- Telecom Domain

Education

Bachelor in Technology - Electrical, Electronics And Communications Engineering

Sant Gadge Baba Amravati University
Amaravati
06-2013

Skills

Automation (Selenium/Playwright)

Functional/Manual/Accessibility

testing in Web, Salesforce, Rest API,

UI, Mobile app,Mulesoft Integration Testing

SFCC(Salesforce Commerce Cloud),

Salesforce Net Zero Cloud,

Salesforce Sales Cloud, Mainframe

Domain: Banking, e-commerce,

Health, Telecom

Technical Tools: nCino, Business

Manager, Azure DevOps, JIRA,

Postmen, Swagger, IpSwitch, Control-

M, SoapUI, Chgman, File-Aid,

Attachment Extra(mainframe), MS

Office (Word, Excel, Outlook, Access,

PowerPoint), ADO (Azure Devops), Retina, Java, React

Leadership, Team Development,

Solution -oriented approach,

Communication

Certification

Salesforce Sales Cloud

Salesforce Certified Admin

Scrum Foundational Professional Certificate

ISTQB Foundation

Timeline

Quality Engineering Team Lead

Accenture
07.2021 - Current

Senior Consultant

Deloitte
06.2017 - 07.2021

Software Engineer

Tech Mahindra
02.2014 - 06.2017

Bachelor in Technology - Electrical, Electronics And Communications Engineering

Sant Gadge Baba Amravati University
Dhara Adatia