DHARA SHAH
Summary
Versatile individual passionate to enrich skills and raise brand awareness. Determined to assist team with marketing campaigns and delivering content. Thrives in fast-paced environment and meets tight deadlines. Knowledgeable about consumer preferences and patterns. Thorough in tracking market trends, competitor activities and consumer behavior to create highly successful campaigns. Experienced across industries and channels.
Overview
4
4
years of professional experience
Work History
Administration and Clerical
NHS Professionals
04.2023 - 09.2023
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff
- Managed bookings using software's like Lorenzo, Whiteboard and Pinpoint to schedule, cancel and rearrange appointments
- Updated client accounts and patient charts to maintain accurate and up-to-date files
- Provided clerical support to company employees, including copying, faxing and file management.
Junior Marketing Executive
British Telecommunications
08.2022 - 03.2023
- Created engaging marketing materials, driving campaign and brand awareness
- Coordinated promotional activities and trade shows to increase brand visibility
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
Retail and Hospitality
Michael Wisher
12.2021 - 12.2022
- Operated and maintained cash registers with sufficient cash floats
- Built customer rapport by identifying specific needs and making appropriate product recommendations
- Delivered exceptional service by greeting and serving customers in timely, friendly manner
- Coordinated strategic project workflows to enable smooth, timely task delivery and completion.
Warehouse Operative
Boots Pharmacy
11.2021 - 03.2022
- Completed work following safety rules for best working practices
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets
- Exceeded targets for items picked by performing thorough checks to maintain excellent quality assurance.
Product Launch Campaigner
Spotify India
03.2021 - 05.2021
- Engaged with stakeholders to build relationships and brand awareness
- Maintained brand aesthetic, tone of voice and culture across social media platforms including Instagram, Snapchat and Twitter
- Defined sophisticated posting and content strategy for Instagram
- Smoothened campaign execution process, coordinating effectively with content writers, web and graphic designers and external agencies.
Online Campaign Assistant
Jio Saavn
04.2020 - 08.2020
- Successfully delivered on tasks within tight deadlines
- Scheduled social media posts and promptly responded to customer messages
- Successfully managed multi-channel marketing campaigns to generate new leads
- Executed organic and paid social media campaigns, generating engagement increases across all platforms.
Social Media Marketing Intern
Collegetips.in
04.2020 - 06.2020
- Contributed to brainstorming sessions to generate original online campaign ideas, innovative social engagement strategies and compelling digital content
- Created clear agendas and took minutes for weekly planning and content development meetings
- Tracked and interpreted social media engagement, reporting key statistics and insights to enable targeted campaigns.
Assistant Event Manager
Divinity Weddings
05.2019 - 05.2020
- Promoted services and expanded vendor network by attending and participating in industry events
- Communicated event timelines to stakeholders for on-time event execution
- Consistently exceeded client expectations by tailoring events to individual client needs, selecting best venues, catering, entertainment
- Directed florists, photographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
Education
Master of Science - Advertising And Marketing Communications
Nottingham Trent University
Nottingham09.2022
Bachelor of Arts - Mass Media
Mumbai University
06.2021
Certificate of Higher Education: Commerce -
M.K.Sanghvi Junior College
02.2018
Skills
- Content marketing
- Instagram Ads
- Digital content creation
- Canva
- Marketing and advertising
- Online and traditional marketing
- Microsoft Office 360
- Adobe Photoshop
- Customer relationship management
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
French
Intermediate (B1)
Korean
Beginner (A1)
Timeline
Administration and Clerical
NHS Professionals
04.2023 - 09.2023
Junior Marketing Executive
British Telecommunications
08.2022 - 03.2023
Retail and Hospitality
Michael Wisher
12.2021 - 12.2022
Warehouse Operative
Boots Pharmacy
11.2021 - 03.2022
Product Launch Campaigner
Spotify India
03.2021 - 05.2021
Online Campaign Assistant
Jio Saavn
04.2020 - 08.2020
Social Media Marketing Intern
Collegetips.in
04.2020 - 06.2020
Assistant Event Manager
Divinity Weddings
05.2019 - 05.2020
Master of Science - Advertising And Marketing Communications
Nottingham Trent University
Bachelor of Arts - Mass Media
Mumbai University
Certificate of Higher Education: Commerce -
M.K.Sanghvi Junior College
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