Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Timeline
Generic

Dhara Singh

Jaipur

Summary

Results-driven Warehouse Manager known for unparalleled productivity and efficient task completion. Bring specialized skills in inventory management, logistics coordination, and process improvement to streamline operations. Excel in communication, leadership, and problem-solving, ensuring smooth warehouse operations and team cohesion.

Overview

9
9
years of professional experience

Work History

Warehouse Manager

Zepto ( Kirana Kart Wholesale Pvt. Ltd.
Jaipur
07.2024 - Current
  • Managing the entire warehouse and reporting all the activities to the zonal head.
  • Established procedures for receiving, storing, handling hazardous materials safely.
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Conducted regular audits of warehouse operations to identify areas of improvement.
  • Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Collaborated closely with logistics teams to ensure smooth flow of shipments across international borders.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Established and maintained good relations with customers, vendors, and transport companies.

Outbound Manager

Qwik Supply Chain Pvt Ltd. (Reliance Retail)
Jaipur
11.2022 - 07.2024
  • Managing Entire Rajasthan Distribution operations to Reliance Retail stores (186 Stores in Rajasthan) with 3 DC's.
  • Load forecasting Planning and Execution - Receipts & Distribution.
  • Monitoring operations and Ensuring that each Managers & Team is following the Administrative policies and procedures with quality standards by clearly written performance appraisals and objectives.
  • Meeting the KPI's as per the organizational requirements.
  • Ensuring the Network is planned properly for Local & Upcountry.
  • Managing the Manpower Resources as per the requirement for smooth flow of operations.
  • Cost reduction plan - Vendor negotiations / Vehicle optimization / Work productivity.
  • Monthly Reviews of Managers through presentations.
  • Hiring Better people.
  • Ensuring Daily Activities are carried out as per process.
  • Timely Updating of Policies and schedules to subordinates for any changes and implementation of same accordingly.
  • Ensuring cost controls as per approved budgets.
  • Training to all staffs by explaining the process and system as per SOP.
  • Promote Safe work activities by conducting training programs.
  • Leading the Team by motivating them to ensure operational efficiency in a smooth and timely manner.
  • Maintaining the DCQ (Discipline Quality Compliance)
  • Reward Recognition for best performers monthly.

Assistant Manager

Dealshare
Jaipur
09.2021 - 11.2022
  • Responsible for Planning, Coordinating, Administration and General Management issues.
  • Looking after First Mile, Middle Mile and Last Mile operations.
  • Handling Grocery and FMCG products.
  • Handling 60K Sqft Wh with more than 100 manpower.
  • Managing 3 lakh + inventory with 2000+ SKUs.
  • Overseeing the maintenance of the warehouse and labour management systems.
  • Ensuring that Productivity Targets are achieved.
  • Responsible for Workplace Health and Safety Standards and Safety of the Stocks.
  • Ensuring Staff productivity level by Coaching, counseling and disciplining.
  • Heading the Inventory Department.
  • Maintaining an Inventory of 3 lakh units.
  • Ensuring that Daily Targets are met as per shift Improving work plans.
  • Inventory management & stock control.
  • Responsible for Inventory Accuracy.
  • Ensure merchandise is received and stored in an efficient and economical manner and maintain required records in conformance with company policy.
  • Ensuring that Inventory is always Hygiene.
  • Ensuring that process defined for fast Picking, so that orders are processed fast.
  • Monthly customer billing and maintain P&L.
  • Maintain Warehouse costing and cost optimization.
  • New Project development.
  • Taking care of external audits like EHS.
  • OFD% vs Pending % (D-1) Value basis should 100%.
  • ETA Compliance maintain >95%.
  • Delivery vs OFD % (D-1) Value basis- Maintain >85%.
  • Delivery Rating should be >4.5.

Last mile process trainer

Grofers India Pvt Ltd
Jaipur
07.2019 - 09.2021
  • Proper execution of inbound and outbound processes of the store.
  • Performing a proper audit to ensure that the FIFO is followed properly.
  • Timely and accurate delivery of orders from delivery partners. Providing proper training of staff, auditing behavior, keeping working culture professional.
  • To monitor that the GRN and billing process is smooth and proper.
  • Smooth running of store operations.
  • Keeping the store's inbound, Grn process, billing process running smoothly.
  • Inventory shelf life, shrinkage of inventory and handling of product before expiry through SOAP.
  • Conducting process audits to ensure the highest quality of groceries, FnV and frozen items.
  • Training the manpower of all the three departments so that they can make it a habit to handle the product.
  • Handling the last mile operations.
  • Properly implement the return policy.
  • Analyzing the weekly report of complaints by customer care or direct customer.
  • Working on the weekly report to maintain the quality of performance.
  • Regularly training the last mile staff for behavior and to do audits.
  • Pay special attention to hygiene and quality audit in all three departments.
  • To analyze the complaints report from the Central Office. Prepare Weekly RCA for process like complaints, dump report, Expiry report and order cancellation.
  • Maintaining SLA.
  • Correctly follow up FC of damage store and solve it.

Area Business Manager

OYO Rooms (OYO Hotel & homes)
Jaipur
12.2016 - 07.2019
  • Responsible for generating new leads for inventory.
  • Responsible for partner relationship and recon(payment) process. Taking care for the partner profit and loss part.
  • Responsible for property employee training.
  • Responsible for maintaining no inventory as per top management requirements.
  • Responsible for customer feedback / rating / reviews / and comfortable stay.
  • Responsible for the overall assigned cluster (30 to 35 Oyo properties / 150 to 200 rooms inventory).
  • Responsible for taking reporting from Interns and property managers (12 to 15 employees) of their routine work & assigned duties performance reports.

Education

B.S.E - Hotel Management

Bharathiar University( UEI Global College Jaipur)
Jaipur
06-2014

Bachelor Degree - Commerce Stream

Rajasthan University ( S.S JAIN SUBODH COLLEGE JAIPUR)
Jaipur
06-2012

12th - RBSE

Adarsh Vidhya Mandir
Jaipur
01.2009

10th - RBSE

Adarsh Vidhya Mandir
Jaipur

Skills

  • Team leadership and management
  • Third-party logistics expertise
  • Supply chain and operations management
  • Decision-making and judgment
  • Staff training and development
  • Inventory and warehouse management
  • Logistics coordination
  • Order fulfillment strategies
  • Management information systems proficiency
  • Microsoft Office applications
  • Team building and leadership
  • Cost reduction
  • Operations planning

Hobbies and Interests

  • Interacting with people
  • Learning new things
  • Listening Music

Languages

  • English
  • Hindi

Personal Information

  • Date of Birth: 02/10/93
  • Gender: Male
  • Nationality: Indian

Timeline

Warehouse Manager

Zepto ( Kirana Kart Wholesale Pvt. Ltd.
07.2024 - Current

Outbound Manager

Qwik Supply Chain Pvt Ltd. (Reliance Retail)
11.2022 - 07.2024

Assistant Manager

Dealshare
09.2021 - 11.2022

Last mile process trainer

Grofers India Pvt Ltd
07.2019 - 09.2021

Area Business Manager

OYO Rooms (OYO Hotel & homes)
12.2016 - 07.2019

B.S.E - Hotel Management

Bharathiar University( UEI Global College Jaipur)

Bachelor Degree - Commerce Stream

Rajasthan University ( S.S JAIN SUBODH COLLEGE JAIPUR)

12th - RBSE

Adarsh Vidhya Mandir

10th - RBSE

Adarsh Vidhya Mandir

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