Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Dharam Iyer

Dharam Iyer

Bengaluru

Summary

Accomplished Senior Technical Program Manager with extensive experience leading programs to design, build, and scale infrastructure across supply chain, banking, and healthcare sectors. Expert in data engineering, advanced analytics, and business intelligence, with a proven track record of managing teams of data engineers and scientists to deliver operational and business excellence on a global scale.

Skilled in orchestrating data and analytics frameworks, implementing scalable solutions, and applying agile methodologies to enhance program execution. Known for leveraging data-driven insights to improve performance metrics, operational efficiency, and cost-effectiveness.

Currently leading cloud supply chain data and analytics initiatives at Google, focusing on building platforms and tools, optimizing cloud supply chain processes, and driving data-driven decision-making. Demonstrated ability to manage complex programs, deliver integrated solutions, and align with organizational OKRs and strategic goals.

A dedicated team player, leader, and mentor committed to driving innovation and excellence in fast-paced, dynamic environments by collaborating with cross-functional teams to deliver critical features that enhance end-user experiences and operational effectiveness.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sr. Technical Program Manager, Tools & Analytics

Google
Bengaluru
10.2023 - Current
  • Led 6+ data and analytics programs for Cloud Supply Chain, driving 22% increase in third-party partner and organizational efficiency by collaborating with procurement, planning, and manufacturing stakeholders. Spearheaded programs in ERP migration, data integration, data engineering, and advanced analytics. Achieved 15% reduction in program turnaround time using Agile and project management methodologies, ensuring alignment with project goals and business OKRs through ongoing collaboration with executive leadership and cross-functional teams.
  • Data-engineered and deployed scalable business solutions using GCP, BigQuery, and Google AppScript, resulting in savings of 540 hours and $3.4M in operational costs within 7 months, with projected annual savings of $5.8M. Enhanced data processing by 35% through advanced data management and architecture practices across Cloud Supply Chain.
  • Developed in-house CRM tool leveraging Python, JavaScript, and CSS, featuring real-time data refresh capabilities for end users and third-party vendors. Eliminated external CRM costs, saving $10M, and utilized advanced analytics to optimize operations and improve third-party communication, establishing SLAs for business decisions.
  • Established and led Data and Analytics Monthly Council, engaging stakeholders from diverse supply chain teams. Implemented and deployed 12+ dashboards that improved operational and business efficiency by 23.5%. Facilitated knowledge-sharing sessions to highlight key deliverables, showcase impactful implementations, and encourage reuse of solutions. Enhanced transparency and collaboration by sharing progress, prioritizing requests, and aligning with leadership priorities, streamlining reporting processes and avoiding duplication of efforts.
  • Spearheaded programs improving organizational key performance metrics by 25%, leading to $3.6M in cost savings. Designed and implemented data pipelines and governance frameworks, increasing data processing capacity by 40%.
  • Managed 4 critical OKRs, enhancing on-time delivery metrics by 22% through strategic technical discussions and stakeholder partnerships. Ensured alignment with strategic goals and implemented best practices across projects.
  • Implemented Agile methodologies, reducing program delivery timelines by 25% and boosting operational efficiency by 30%. Achieved 30% reduction in operational risks and increased project throughput by 20% through strategic improvements.
  • Led team of 10+ engineers, achieving 95% on-time delivery rate for major projects. Reduced contractor costs by $4.3M and improved team productivity by 15% while maintaining strong alignment with customer expectations.

Sr. Program Manager, Strategy & Analytics

Bain & Company
Bengaluru
10.2022 - 06.2023
  • Enhanced customer data accuracy by 35% through advanced data mapping and integration of AWS and SAP systems with Tableau. Unified over 10 data sources, increasing data reliability by 40% and improving overall data quality and consistency.
  • Facilitated seamless collaboration across global teams and executive leadership, driving 20% improvement in project outcomes. Guided technical discussions to identify key dependencies and deliverables, enhancing cross-functional execution and stakeholder satisfaction.
  • Optimized data lakes and ETL processes using SQL, Databricks, and Python, boosting data processing speed by 30% and scalability by 25%. Supported 40% more data volume with 20% faster queries, improving data handling capabilities.
  • Leveraged AWS and SAP for advanced analytics, improving global supply chain efficiency by 20% and reducing decision-making time by 25% through real-time insights and data-driven strategies.
  • Developed internal automation suites with Java, CSS, and Python, eliminating need for external tools and saving $8M in licensing costs. Automated key workflows, reducing manual intervention by 40% and saving over 600 hours annually.
  • Directed global projects, reducing delivery times by 20% and aligning initiatives with strategic business goals. Improved project success rates by 15% through effective leadership and strategic planning.
  • Enhanced reporting efficiency by 25% using Power BI and Tableau, resulting in 20% improvement in business performance. Delivered actionable insights for strategic decisions and optimized reporting processes.
  • Achieved 15% reduction in operational costs through process optimizations, leading to 10% increase in profitability and improved overall business outcomes.

Sr. Technical Program Manager, Growth & Strategy

Accenture Consulting
Bengaluru
11.2020 - 10.2022
  • Enhanced data performance and operational efficiency by 30% and 25%, respectively, through comprehensive trend analysis and gap identification. Achieved 15% reduction in costs by implementing data-driven optimization strategies and advanced analytics.
  • Designed and deployed scalable data models and front-end UIs using GCP and Data Studio, increasing operational efficiency by 40%. Developed banking solutions with C# and Java, digitizing financial and loan processes, which improved processing speed by 35% and reduced manual errors by 40%.
  • Accelerated project delivery by cutting lifecycles by 25% and completion times by 30% through SQL, Python, Databricks, and GCP. Automated key data workflows, saving 128 hours and $83K annually with Alteryx and CRM Analytics, leading to streamlined processes and enhanced productivity.
  • Improved reporting accuracy and stakeholder outcomes by increasing customer satisfaction by 20% and driving 15% revenue increase through strategic use of GCP and Data Studio. Enhanced real-time financial reporting accuracy by 30% and reduced reporting delays by 50%, enabling more timely and informed decision-making.

Analytics Manager, Banking & Audit

EY Global Delivery Services LLP
Gurugram
01.2017 - 11.2020
  • Led team of 25+ analysts and senior analysts in building and deploying complex data solutions, driving 30% increase in data processing and reporting enabling end users take proactive real-time decisions. Increased stakeholder satisfaction by 17.3% with the implementation of data and analytics best practices. Fostered cross-functional collaboration to ensure alignment with strategic objectives and successful project outcomes.
  • Developed advanced Tableau dashboards that enhanced data accuracy by 72% and improved forecasting precision. This initiative generated $7.3M in cost savings by optimizing financial reporting and strategic decision-making processes.
  • Managed processing of 650M data records using ETL and BI techniques, resulting in 40% increase in data processing speed and reporting accuracy. Implemented robust data handling practices to improve operational efficiency and decision-making capabilities.
  • Executed process improvements with SQL and Alteryx, leading to 40% reduction in operational costs. These enhancements contributed to 1.8x increase in client base and revenue, demonstrating effective application of data-driven strategies to achieve business growth.

Sr. Consultant, Information Management & Analytics

Deloitte Consulting India Pvt. Ltd
Hyderabad
09.2012 - 12.2016
  • Engineered data pipelines and performance dashboards for stakeholders in banking, F&B, and healthcare, enhancing decision-making speed and accuracy by 25.7% through advanced data transformation, reporting techniques, and strategic design.
  • Led multiple data and analytics projects involving complex data architecture implementations and delivered insights using Tableau, Power BI, QlikSense, and CRM Analytics. Improved sales efficiency insights by 30% and optimized sales operations and strategic decision-making through streamlined technical architecture and visualization techniques.
  • Developed scalable data models and warehousing solutions, increasing system scalability by 19.7%. Managed large data volumes and transactions effectively, integrating advanced solutions to support seamless decision-making for end users.
  • Directed geographically distributed teams in building scalable data services, driving technical innovation, and ensuring high performance in data solutions. Enhanced collaboration and project execution using Agile and Scrum methodologies.

Education

Certificate Program - Strategic Digital Leadership

Indian School of Business
Hyderabad

MBA - International Business

Indian Institute of Foreign Trade
New Delhi

Master of Science - Business & Advanced Analytics

Birla Institute of Technology & Science
Pilani

Bachelor of Technology - Electronics & Communication

SRM University
Chennai

Skills

  • Strategic Planning & Program Management
  • Agile & Scrum Methodologies (JIRA, Confluence, QC, Buganizer etc)
  • Scalability & System Performance Optimization
  • AI & ML Methodologies (Deep Learning, NLP etc)
  • Cloud Solutions & Data Architecture (Data Lake, Warehouse, Migration etc)
  • Key Performance Indicators & OKRs
  • Operational Excellence & Process Improvement
  • BI & Advanced Analytics (Tableau, Power BI, QlikSense, CRM Analytics)
  • Cross-Functional Leadership & Stakeholder Management
  • Data & Analytics Practices (Migration, Strategy, Governance etc)
  • Data Engineering & ETL Processes
  • Data & Analytics Practices (Migration, Strategy, Governance etc)
  • Scripting Languages (C#, Java, Python, AppScript/VBA)
  • ERP & Data Management (Customer, Third-Party etc)

Certification

  • AWS Certified Solution Architect

  • Certified Analytics Professional

  • Project Management Professional

  • Certified Scrum Master & Product Owner

  • Salesforce Certified Tableau CRM and Einstein Discovery Consultant

Timeline

Sr. Technical Program Manager, Tools & Analytics

Google
10.2023 - Current

Sr. Program Manager, Strategy & Analytics

Bain & Company
10.2022 - 06.2023

Sr. Technical Program Manager, Growth & Strategy

Accenture Consulting
11.2020 - 10.2022

Analytics Manager, Banking & Audit

EY Global Delivery Services LLP
01.2017 - 11.2020

Sr. Consultant, Information Management & Analytics

Deloitte Consulting India Pvt. Ltd
09.2012 - 12.2016

Certificate Program - Strategic Digital Leadership

Indian School of Business

MBA - International Business

Indian Institute of Foreign Trade

Master of Science - Business & Advanced Analytics

Birla Institute of Technology & Science

Bachelor of Technology - Electronics & Communication

SRM University

Similar Profiles

CREATE PROFILE
Dharam Iyer