Dharam Rawal

• Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
• Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
• Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
• Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
• Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
• Achievement : Achieved 150 Cores of Business in one financial year.

• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Established clear communication channels that ensured the timely exchange of information between team members.
• ✓ Leading a team of 40 people pre-sales and sales team both.
• ✓ Develop processes, systems and analyse challenges faced by the team.
• ✓ Develop Strategy and execution of team to help them to achieve their individual target and team target both.

• ✓ Partner closely with management team of IT and backend operation to ensure prospecting and sales process is smooth and successful.
• ✓ Prepare and submit Weekly reports for review and improvement.
• Coordinated resources effectively to meet project deadlines and achieve desired results.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.

• Developing a Unique Sales Pitch.
• ✓ Formulating Processes to smoothen end to end sale.
• ✓ Hiring, Training, and Mentoring the ever-growing sales team.
• ✓ Ensuring the organization achieved monthly revenue of Rs 2 Crores, month after month, within its first 1 years of operations and positioning the company as one of the fastest growing start-ups in India.

✓ Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, clients work status and receivables etc

✓ Identifying the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the Branch Sales reports. Actively driving and ensuring sale target achievement, management of sales support function and timely work completion of customers

✓ Responsible for team recruitment, training, hand holding and ensuring high retention of team ✓ Ensure implementation of training programme for skill development ✓ Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel ✓ Drive performance incentive structure and sales promotion schemes ✓ Collecting market feedback and provide periodic updates to the management for formulation of policy & Strategy/Responsible for developing marketing strategies for ensuring maximum admissions to the institute

✓ Arranging promotional activities/events and handling all the operational activities

❖ Achievement – Successfully developed the success story of NaviMumbai Branch over last 6 months.

✓ Assessing training needs and arrange training sessions to keep skill- level of the business development team

✓ Responsible for developing marketing strategies for ensuring maximum admissions to branch and the institute.

✓ Developing, implementing and maintaining a business plan for the branch.

✓ Provide Leadership and Direction to branch employees.

✓ Manage Branch P&L, with complete accountability of the branch.

❖ Achievement – Responsible for the profitability and Maximisation of Return on Capital employed for Ghatkopar Branch ( New Branch) and Thane Branch (Existing Branch)

✓ Identify locations for BTL ads like posters, banners, billboards etc.,

✓ Arrange in promotional activities/events like career counselling seminars, career guidance meet etc. to promote MT Educare and its courses

✓ Cold calling & following up the college database to ensure increased number of enquiries in the centres,

✓ Improving the admission rates for the centre, by bettering the conversion ratio of the walk-ins.

❖ Achievement – Successfully accomplished highest no. of enrolments at MT Science Andheri east centre in the year 2011. One of the highest target achiever as Business Development Executive in Mumbai Zone.