Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Dharam raj Singh

Summary

Proven leader in operational excellence, I enhanced customer satisfaction and streamlined data quality at CHC Wellness. Skilled in data management and fostering team collaboration, I adeptly balanced fast-paced environments with meticulous work planning. My approach consistently drives positive outcomes, leveraging both technical and interpersonal skills for impactful results.

Overview

14
14
years of professional experience

Work History

Computer Operator

CHC Wellness
06.2015 - Current
  • Generated reports covering details about data, system operation, and error monitoring.
  • Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
  • Complied with data entry quotients to support time-sensitive project input milestones.
  • Maintained spreadsheets of data across multiple systems.
  • Retrieved information and performed data entry using appropriate computer programs.
  • Documented discrepancies, referring discovered issues to supervisor for remediation.
  • Demonstrated strong problem-solving abilities when faced with complicated technical challenges or unfamiliar situations.

Store Manager

Delhi ITI
11.2012 - 11.2014
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Store Manager

Anand Infrastructure Pvt Ltd
06.2012 - 11.2012
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Assistant Store Manager

Design Arch Infrastructure Pvt Ltd
06.2010 - 06.2012
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Owner - Startup

MS Infra Pvt Ltd
11.2014 - 06.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Education

Bachelor of Arts -

CCS University
Khurja, India
04.2001 -

Skills

    Data Entry

    Customer Service

    System monitoring

    Data Management

    Data Quality Management

    Work Planning and Prioritization

    Store operations

    Problem-Solving

    Staff Management

    Loss Prevention

    Cash Management

    Store displays

    Inventory Control

    Personnel development

    Staff Supervision

Software

Excel

Word

RCH

HIMS

Timeline

Computer Operator

CHC Wellness
06.2015 - Current

Owner - Startup

MS Infra Pvt Ltd
11.2014 - 06.2015

Store Manager

Delhi ITI
11.2012 - 11.2014

Store Manager

Anand Infrastructure Pvt Ltd
06.2012 - 11.2012

Assistant Store Manager

Design Arch Infrastructure Pvt Ltd
06.2010 - 06.2012

Bachelor of Arts -

CCS University
04.2001 -
Dharam raj Singh