Summary
Overview
Work History
Education
Skills
Disclaimer
Certification
Timeline
Generic

DHARANI D

Coimbatore

Summary

Dedicated and customer-focused individual seeking an entry-level position in Customer Service within the industry, utilizing strong communication skills and proficiency in Microsoft Office applications to ensure .Detail-oriented and motivated Human Resources Intern with a passion for learning and a strong desire to gain practical experience in HR functions. Currently pursuing a degree in Human Resources Management or related field. Possess excellent interpersonal skills, a proactive attitude, and a willingness to contribute to team goals. Eager to apply theoretical knowledge in a real-world setting and develop expertise in recruitment, employee relations, and HR administration. Ambitious Human Resources Intern pursuing MBA in Human resources and trained to coordinate, execute and deliver HR programs related to recruitment, benefits, workers compensation and other HR projects and processes. Demonstrates solid analytical, problem-solving and presentation skills to foster excellent relationships and credibility at all levels of organization. Self-motivated, driven and displays initiative to prioritize tasks and handle numerous assignments simultaneously.

Overview

4
4
years of professional experience
2
2
Certifications

Work History

Human Resources Intern

Tide
12.2023 - 02.2024
  • Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress
  • Contributed to the success of annual performance review processes by preparing necessary materials for managers'' evaluations of their teams'' performance levels

Senior Analyst

Finzr Solutions
  • Serve as the primary point of contact for medical records requests and inquiries both internally and externally
  • Responded to routine inquiries and issues from customers via email, fax, chat, and phone
  • Ensure the accuracy, confidentiality, and security of patient records in accordance with HIPAA guidelines and industry standards
  • Analyse and interpret medical records, including clinical notes, diagnostic reports and treatment plans
  • Coordinate the retrieval of medical records from healthcare providers, hospitals clinics and other medical facilities
  • Processed changes or cancellations to orders and notified customers accordingly
  • Conducted file maintenance and managed order entry database to fulfil customer requests
  • Collaborated with internal departments and manufacturers to ensure timely fulfillment of customer commitments
  • Handled irate customers in professional manner, resolving issues effectively
  • Obtained and provided timely feedback to the company regarding service failures or customer concerns
  • Collaborate with other team members to identify and implement process improvements to enhance overall customer experience
  • Completed other duties as assigned.

Junior Analyst

Aosta Software technologies
01.2020 - 01.2023
  • Serve as the primary point of contact for medical records requests and inquiries both internally and externally
  • Responded to routine inquiries and issues from customers via email, fax, chat, and phone
  • Ensure the accuracy, confidentiality, and security of patient records in accordance with HIPAA guidelines and industry standards
  • Analyse and interpret medical records, including clinical notes, diagnostic reports and treatment plans
  • Coordinate the retrieval of medical records from healthcare providers, hospitals clinics and other medical facilities
  • Processed changes or cancellations to orders and notified customers accordingly
  • Conducted file maintenance and managed order entry database to fulfil customer requests
  • Collaborated with internal departments and manufacturers to ensure timely fulfillment of customer commitments
  • Handled irate customers in a professional manner, resolving issues effectively
  • Obtained and provided timely feedback to the company regarding service failures or customer concerns
  • Collaborate with other team members to identify and implement process improvements to enhance the overall customer experience
  • Completed other duties as assigned.

Education

BE EEE -

Anna University

MBA HR - undefined

Bharathiyar University

Skills

Proficient in Microsoft Word, Excel, Access, and Outlookundefined

Disclaimer

I hereby declare that all the details mentioned above are true to the best of my knowledge and belief.

Certification

ChatGPT for HR

Timeline

ChatGPT for HR

02-2024

Great Learning Academy

02-2024

Human Resources Intern

Tide
12.2023 - 02.2024

Junior Analyst

Aosta Software technologies
01.2020 - 01.2023

Senior Analyst

Finzr Solutions

BE EEE -

Anna University

MBA HR - undefined

Bharathiyar University
DHARANI D