Dharani Sampath
Business Improvement Advisor
Bengaluru,KA
Summary
Resourceful Project Lead with [5] years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in Order to cash process [E2E].
Strategic Business Advisor with [2] years of experience in researching and assessing business performance and developing solutions for optimization. Well-versed in identifying and deconstructing business strengths, weaknesses, opportunities and threats.
Guide business owners in understanding and responding to specific problems and opportunities and developing strategic plans to meet business objectives and drive growth.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Business Improvement Advisor
ExxonMobil Lubricants Private Limited
Bangalore, Karnataka
11.2021 - Current
- Recommended initiatives to improve performance and maximize return on sales incentives.
- Capitalized on strategic business partnerships to foster new market penetration.
- Collaborated with project manager to engage clients in proactive planning processes and develop client-specific solutions.
- Conducted competitive analysis research, providing insight to growth opportunities.
- Liaised and collaborated with client teams to identify potential risks and pain points in deliverables and services.
- Managed more than 250 client business projects in 2021
- Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Senior Project Advisor
ExxonMobil Lubricants private Limited
Bangalore , Karnataka
05.2018 - 07.2021
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Reported regularly to managers on project budget, progress and technical problems.
- Maintained open communication by presenting regular updates on project status to clients and process partners.
- Planned and delivered 46 work Migrations related to Order to cash process [Invoicing] and [Cash Applications].
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Planned and delivered training workshops on topics such as [Controls and Audit] and [Organization Revamp] topics.
Billing Team Lead
ExxonMobil lubricants Private Limited
Bangalore , Karnataka
02.2016 - 06.2019
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Performed targeted collections on past due accounts aged over [160] days.
- Produced, distributed and tracked more than [3000] monthly invoices for [Lubricants] business.
- Supervised [8] administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Completed bi-weekly payroll for [8] employees.
- Drove implementation of [Robotics] and [Zendesk] software to automate office operations.
- Maintained [99.06]% accuracy while updating databases with [Invoice] data and verifying [Order] changes.
- Collaborated with [Pricing, Sales and BAR ] departments to achieve program advancement.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Non-Retail Analyst
Target Corporation Private Limited
Bangalore , Karnataka
08.2013 - 01.2016
- Mapped current business and operational processes and recommended areas for improvement.
- Achieved 100 % store satisfaction score and also involved in long-term growth initiatives by developing .
Education
Bachelor of Commerce - Finance And Marketing
Mount Carmel College
Bangalore 03.2010 - 04.2013
MBA - Finance And SAP
International School of Business Management
Bangalore 03.2015 - 04.2017
Skills
Excellent business sense
Understanding of business functions
Process improvement skills
Business analytics
New business launch
Risk advisory
Functional & Business Requirements
Coaching skills
Business Management
Leadership Competencies
Accomplishments
- President Excellence award winner [2020] for successful Migration of Processes
- Achieved [Successful Fiji Tax Implementation ] by leading the End to end project handling and Implementation with accuracy and efficiency.
- Excellent award winner for automation of Manual Invoice process to E-Invoicing
- Documented and resolved Process documentations which led to easy process executions.
- Supervised team of 8 staff members.
Projects Handled
- Migration of Order to cash process [E2E]
- Fiji Government fiscalisation Implementation within shorter span of 3 Months
- Implementation of New customer tool – CX360/Zendesk for faster resolution of complaints
- Revamp of Invoicing and pricing process
- Revamping of Process documentation from 1050 documents to 300 robust playbooks
Timeline
Business Improvement Advisor
ExxonMobil Lubricants Private Limited
11.2021 - Current
Senior Project Advisor
ExxonMobil Lubricants private Limited
05.2018 - 07.2021
Billing Team Lead
ExxonMobil lubricants Private Limited
02.2016 - 06.2019
MBA - Finance And SAP
International School of Business Management
03.2015 - 04.2017
Non-Retail Analyst
Target Corporation Private Limited
08.2013 - 01.2016
Bachelor of Commerce - Finance And Marketing
Mount Carmel College
03.2010 - 04.2013