Dharm Pal
Gurgaon
Summary
Experienced AWS Cloud Engineer with a proven track record of designing, implementing, and managing robust cloud solutions. Adept at translating business requirements into scalable, secure, and cost-effective architecture. Proficient in a wide range of AWS services and tools, with a strong focus on automation, DevOps practices, and continuous improvement. Collaborative team player with excellent communication skills and a passion for staying up-to-date with the latest cloud trends and best practices.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cloud Ops Engineer
Interra Information Technologies pvt. Ltd
02.2022 - Current
- Provision, configure, and manage virtual servers (EC2 instances) to support applications.
- Set up and manage networking components like VPCs, subnets, security groups, and route tables.
- Manage load balancers and auto-scaling groups to ensure application availability and performance.
- Deploy applications to AWS environments and manage deployment strategies.
- Monitor and troubleshoot application performance, availability, and scalability.
- Ensure proper logging and monitoring configurations for quick issue identification.
- Configure Amazon CloudWatch to monitor resources, set up alarms, and respond to incidents.
- Analyze logs and metrics to identify trends and potential issues before they become critical.
- Optimize cloud costs by monitoring resource usage, right-sizing instances, and using reserved instances effectively(AWS Trusted Advisor,AWS Cost Explorer and AWS Budgets).
- Investigate and resolve incidents, infrastructure issues, and application errors.
- Collaborate with development teams to diagnose and resolve production issues.
- Plan and execute migrations from on-premises infrastructure to AWS.
- Design and recommend scalable and cost-effective cloud architectures.
- Configure security settings, such as Identity and Access Management (IAM) roles and policies.
- Implement encryption for data at rest and data in transit using services like AWS Key Management Service (KMS) and SSL/TLS.
- Set up and manage database instances using Amazon RDS or other database services.
- Optimize database performance, handle backups, and implement disaster recovery strategies.
Senior Consultant -IT
Airo Digital Labs India pvt. ltd
02.2019 - 01.2022
- Deployment and Configuration of Basic Infrastructure Services in AWS.
- Configuring AWS EC2 Instances (Windows) and Post Server Provisioning.
- Deploying VPC, Private and Public Subnets, Route Table, Internet Gateway, NAT Gateway and Peering Connection.
- Implementing Security groups and network ACLs.
- Deploying EC2, ELB, Auto scaling, Amazon workspace, bundle creation, System Manager Services
- Managing/Configuring S3, Cloud Watch, Cloud Front, Cloud Trail, Cloud Formation.
- Configuring Identity & Access Management (IAM) for Users, Groups, Permission, Polices, Role.
- Managing Amazon EBS & EFS Volumes.
- Implementing AMI & Snapshots Services for Backup and Restore.
- Configuration of RDS Instance with Multi-AZ mode with read replication.
- Working in close coordination with other teams and resolving high-priority issues in the existing infra environment
- Planning and proposing new solutions to the customer as per the requirement.
- Analyzed network traffic and performance metrics to optimize system performance.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
Network Support Engineer
New Technology Research Software Services (India) Pvt. Ltd
11.2016 - 01.2019
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Designed and implemented cloud network infrastructures along with intra- and inter-data center connections.
- Configure and install network devices, including routers, switches, firewalls, and load balancers.
- Set up and manage network protocols, IP addressing, and VLANs.
- Designed and evaluated WAN and LAN connectivity technologies.
- Diagnosed and executed resolution for network and server issues.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Implement security measures, such as firewalls, intrusion detection/prevention systems, and access control lists (ACLs).
- Monitor network traffic for suspicious activities and respond to security incidents.
- Provide technical support to end-users or clients who are experiencing network-related issues.
- Assist users with setting up and troubleshooting network connections, VPNs, and remote access.
- Plan and implement network upgrades, including firmware updates, hardware replacements, and capacity expansions.
IT Support Engineer
Innovis Telecom services pvt ltd
07.2014 - 06.2016
- Monitor IT systems, servers, and applications to ensure they are running smoothly and identify any potential issues.
- Provide technical assistance and support to end-users via phone, email, or in-person interactions.
- Resolve software and hardware-related issues, including troubleshooting, diagnosing, and resolving problems.
- Perform routine maintenance tasks such as applying updates, patches, and security fixes.
- Install and configure software applications, operating systems, and hardware devices for users and teams.
- Set up user accounts, permissions, and access rights as required.
- Diagnose and repair hardware issues, including desktops, laptops, printers, and peripherals.
- Perform regular backups of data and systems to ensure data integrity and facilitate disaster recovery.
- Implement and enforce security measures such as password policies, data encryption, and access controls.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Configured hardware, devices, and software to set up work stations for employees.
Education
Bachelor of Computer Applications -
Jaipur National University
Jaipur07.2022
Skills
- Cloud Services: AWS - EC2, Autoscaling, Load balancing, Cloudfront, S3, RDS, VPC etc
- Infrastructure as Code: Terraform, AWS CloudFormation
- Monitoring and Logging: CloudWatch, CloudTrail, Nagios
- Security and Compliance: AWS Identity and Access Management (IAM), Security Groups and NACLs, Encryption (KMS, SSE)
- Networking: VPC design and configuration, AWS Direct Connect, Route 53
- Operating Systems: Linux (Ubuntu, CentOS, Amazon Linux), Windows Server
- Database Management: Amazon RDS, MS SQL
Certification
AWS solution architect associate
GCP solution architect Professional
Azure solution architect from intellipaat
CCNA from CISCO
MCP from Microsoft
Timeline
Cloud Ops Engineer
Interra Information Technologies pvt. Ltd
02.2022 - Current
Senior Consultant -IT
Airo Digital Labs India pvt. ltd
02.2019 - 01.2022
Network Support Engineer
New Technology Research Software Services (India) Pvt. Ltd
11.2016 - 01.2019
IT Support Engineer
Innovis Telecom services pvt ltd
07.2014 - 06.2016
Bachelor of Computer Applications -
Jaipur National University
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