Dharmanshu Anand
Delhi
Summary
Certified PMP and FRM professional with experience in Risk Management and Marketing, possessing strong financial expertise and project coordination skills. Adept at developing effective growth strategies to drive organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Product Market Research
Piety Innovation Labs
Delhi
02.2020 - 09.2021
- Led customer survey projects in E-Learning platforms for development of the application
- Conducted financial analysis of the vendors to be boarded on the in-house application
- Assessed the credit worthiness of the vendors for lending purposes with the customers
- Guided technical team in process development and modifying the customer interface leading to 30% more usage of the in-house application
- Developed detailed reports and presentations on research findings, aiding leadership in strategic decision-making
- Conducted competitive analysis to identify market trends, customer needs, and product positioning opportunities
Operations Analyst
Royal Bank of Scotland (Natwest)
Delhi
05.2018 - 09.2019
- Managed bereavement services, assisting next of kin and solicitors with account closures and documentation processing using internal software
- Ensured compliance regulations, conducting risk assessments, and screening against sanctions
- Optimized operational workflows to enhance case processing efficiency, ensuring timely and accurate service delivery
- Responded to inquiries from next of kin, prioritizing financial well-being and maintaining service excellence in a fast-paced environment
- Gained cross-functional experience by working across three different teams within the bereavement services process
- Led automation initiatives to improve operational efficiency, reducing manual workload and ensuring adherence to Service Level Agreements (SLA)
Education
PDD - International Business Management
Niagara College
Toronto08.2023
PDD - Financial Planning
Seneca College
Toronto08.2022
Bachelor's - commerce
SRCC (Shri Ram College of Commerce)
Delhi05.2016
Skills
- Microsoft 365
- Google Suite
- Share Point
- Leadership
- Communication
- Risk Management
- Cost Control
- Scope Management
- Project Risk Identification
- Mitigation Strategies
- Risk Assessments
- Python
- SQL
- Agile Methodology
- Waterfall Methodology
- Hybrid Methodologies
Certification
- Project Management Professional (PMP), PMI (Project Management Institute) Mar 2024 - Oct 2024
- Financial Risk Management (FRM), Global Association of Risk Professionals (GARP)
Part 1 - Nov 2019
Part 2 - Nov 2023
Accomplishments
- Achieved Spot Ovation for excellent performance in team and awarded Employee-of-the-Month at RBS (Royal Bank of Scotland) 01/18 ceremony
- Implemented automation in banking processes which enhanced efficiency thus reducing manual errors and improving overall operational productivity
Timeline
Product Market Research
Piety Innovation Labs
02.2020 - 09.2021
Operations Analyst
Royal Bank of Scotland (Natwest)
05.2018 - 09.2019
PDD - International Business Management
Niagara College
PDD - Financial Planning
Seneca College
Bachelor's - commerce
SRCC (Shri Ram College of Commerce)
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