Dharmateja Kalahasthi

• Involved in various meetings with Business analysts and developers.
• Shared Daily Status Reports with all the team members, Team Leads, and Managers.
• Expertise in a grouping of test suites, test cases, and test methods for regression and functional testing using
TestNG Annotations like Groups, Parameters, Data provider, and Tags
• Designed data-driven testing in Selenium and captured data dynamically from web controls.
• Performed Functional, System, and Regression Testing on web and mobile applications at various phases of the
Project Life Cycle.
• Actively involved in STLC process and used tools like Selenium RC/Web driver, JMeter, SOAP UI.
• Performed Regression Testing as part of every build.
• Developed SQL Queries for testing various Database validations.
• Responsible for writing automated test cases using QTP/UFT.
• Created and Executed automated test scripts for regression testing using QTP/UFT.
• Test Scenarios preparation using QTP.
• Automation Framework implementation for UFT / QTP.
• Integrated API automation tests with CI/CD pipelines using Jenkins/GitHub Actions for continuous testing.
• Generated API test reports using Allure/Extent Reports for better test visibility and traceability.
• Defined test strategy, test plans, and QA processes aligned with business requirements.
Created and executed automated test scripts for verifying API functionality, response codes, headers, and
JSON/XML payloads.
• Conducted Functional testing, Regression Testing using selenium with a Data-driven framework and Key- Word
driven framework.
• Used Jenkins to execute the test scripts periodically on Selenium Grid for different platforms like desktop, tablet,
and mobile.
• Performed Cross-browser testing and parallel testing on Chrome, Firefox, and Safari using TestNG and Maven
on Selenium grid.
• Create and review - Test scenarios, Test suite preparation, Test Data creation, Test case execution, and Defect
logging. SADF
• Automation of functional testing framework for all modules using Selenium Web Driver.
• Preparation of Test scripts using Selenium Web driver (Automation tool) with java for Functional Test cases.
• Automating the regression & project cases using Selenium.
• Performed grey box testing combining functional understanding and limited code-level knowledge to identify
integration and data flow issues.
• Creating the Use-Cases in HPALM and Executing the use-cases in Application.
• Worked on preparing high level test cases in HPALM as per User stories.
• Thorough experience in implementing Automation tools Selenium WebDriver, JUnit, TestNG, Eclipse,
Git/GitHub, Jenkins, SOAP UI, and REST with POSTMAN.

• Performed functional and technical analysis of issues as an Subject Matter Expert to the Support Team.
• Provided technical support in troubleshooting, training and resolving customer issues with queries related to Amazon products and services.
• Performed Root cause analysis and determine severity to the issue and assign the owning track for the issue, based on the issue type identified.
• Traction of issue till closure and timely resolution communication to user with status of the issue.
• Experienced Technical Support Engineer in Installing, trouble-shooting and debugging On-Prem and cloud applications.
• Excellent understanding of Escalation channels, Support model
• Skilled in targeted questionnaire throughout troubleshooting with emphasis on best-fit smart solutions.
• Proficient in Service Now CRM, Remote Tech Support, Root Cause Analysis, Documentation, Metrics maintenance, and Requirement analysis.
• Completed verification and validation inspection to comply with Service Level Agreements (SLAs).
• Drafted efficient and easy to follow Training Material, Tutorials and FAQs to reduce avoidable service calls and increase customer satisfaction.
• Provided clear and concise step-by-step technical support to guide clients.
• Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
• Utilised diagnostic tools and software to swiftly identify the root cause of technical issues, expediting problem resolution.