Dharmendra Kumar
Summary
Dynamic Account Specialist at Ienergizer with expertise in Transaction Monitoring and stakeholder management. Successfully enhanced due diligence procedures, significantly increasing detection of fraudulent activities. Proven ability to collaborate across teams, mitigate operational risks, and resolve complex issues, driving client satisfaction and compliance with regulatory standards.
Overview
1
1
year of professional experience
Work History
Account Specialist(Transaction Monitoring)
Ienergizer
04.2024 - Current
- Reviewed and analyzed cases, ensuring compliance with regulatory standards
- Conducted thorough investigations of suspicious activity reports (SARs), resulting increase in detection of fraudulent activities
- Developed and implemented enhanced due diligence procedures, reducing potential risk
- Advocated for clients internally, ensuring their needs and concerns were addressed promptly by product development teams.
- Collaborated with cross-functional teams to design custom solutions, meeting unique client needs and driving satisfaction.
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Reviewed account activity to assess financial status and evaluate discrepancies.
- Contributed to risk assessments by providing insights from transaction monitoring activities, helping the organization stay ahead of potential threats.
- Mitigated operational risks through periodic testing and validation of the transaction monitoring system''s functionality.
- Collaborated effectively with cross-functional teams to identify potential risks and develop mitigation strategies.
- Reduced false positive alerts through regular tuning of transaction monitoring scenarios and thresholds.
- Completed statistical reviews to uncover trends, patterns and variations.
- Monitored industry, technological and economic developments to stay current on potential risks.
Education
Bachelor of Arts - Public Administration
IGNOU
New Delhi, India12-2019
Master of Arts - Sociology
SUBHARTI UNIVERSITY
Meerut, IndiaO Level Certification
National Institute of Electronics & Info. Tech.
New Delhi, India10-2023
Skills
- Anti-Money Laundering
- Quality Assurance Practices
- Sanctions Screening
- Organizational abilities
- Stakeholder Management
- Due diligence
- Reporting skill
- Research abilities
- Decision-Making Confidence
Timeline
Account Specialist(Transaction Monitoring)
Ienergizer
04.2024 - Current
Bachelor of Arts - Public Administration
IGNOU
Master of Arts - Sociology
SUBHARTI UNIVERSITY
O Level Certification
National Institute of Electronics & Info. Tech.
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