Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dharmendra Ranot

Executive Director
Bangalore

Summary


Results-oriented executive professional with history of delivering impactful organizational changes and strategic initiatives. Proven ability to lead and inspire teams, ensuring alignment with company goals and fostering culture of excellence. Renowned for adaptability and strong focus on achieving measurable results through effective collaboration and leadership.

Overview

19
19
years of professional experience

Work History

Executive Director

JPMorgan Chase
09.2006 - Current
  • Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
  • Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
  • Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Increased organizational efficiency by streamlining processes and implementing new systems.
  • Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
  • Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
  • Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.

Customer Service Professional

Sitel
08.2024 - 09.2025
  • Provided technical support for Dell computers.
  • Used to troubleshoot all hardware and internet-related issues faced by customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Streamlined call center operations for improved efficiency and reduced wait times.
  • Developed rapport with customers through active listening and empathetic communication, resulting in enhanced satisfaction levels.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.

Education

Bachelor of Engineering -

MGM College of Engineering And Technology
Mumbai
04.2001 -

Skills

    Staff management

    Budgeting and financial management

    Project management

    Strategic planning

    Report compilation

    Operations management

    Crisis management

    Leadership development

    Team leadership, training, and development

    Analytical skills

    Leadership and people development

Timeline

Customer Service Professional

Sitel
08.2024 - 09.2025

Executive Director

JPMorgan Chase
09.2006 - Current

Bachelor of Engineering -

MGM College of Engineering And Technology
04.2001 -

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Dharmendra RanotExecutive Director