Dharmendra Singh

With over 17 years of experience in product development, I specialize in driving technical innovation and delivering high-quality solutions. Currently, I focus on cloud development and other innovative initiatives at NetCracker Technology, utilizing a robust cloud tech stack to enhance system performance and scalability.

• Java Ecosystem Expertise: Extensive experience in the Java stack, including frameworks and tools, enabling me to develop and support robust applications in both monolithic and cloud environments.
• Leadership in Team Management: Proven ability to lead and manage teams effectively, ensuring alignment with organizational goals and driving performance through KPI management.
• Technical Assistance & Support: Solid background in providing technical assistance, product support, and managing escalations to enhance client satisfaction.
• Client Interactions: Strong skills in engaging with clients to understand their needs and deliver tailored solutions.
• International Collaboration: Successfully worked with cross-functional teams in fast-paced environments, fostering innovation and collaboration across cultures.

HALO-OCX (High Automation Low Overhead - Order Capture Xpress) - AT&T, HALO-OCX is a middleware application designed to streamline and optimize order processing for AT&T's customers. The system focuses on reducing manual overhead while enhancing automation in order management.

ABM-ROS (AT&T Business Manager Regional Ordering System), AT&T ABM-ROS involved transforming a legacy application Visual Basic into a modern, portal-based order management solution for AT&T. The focus was on improving user experience, flexibility, and system integration.

ADLI_PHOENIX (Assigned Design and Logical Inventory) - British Telecom, A centralized platform developed for British Telecom to manage network devices and services, optimizing network planning and provisioning.

HSBC GRV Overview, HSBC GRV is a web-based console used by Customer Service Representatives (CSR) and Collection Agents for managing monetary recoveries. The system provides essential customer information such as account details, balances, and contact information.

 Symantec Patch Management Tool (PMGMT), Its an interesting project where we provide remote installation of security, vulnerabilities patches released by big companies like Microsoft, Adobe, Apple, Mozilla, Sun etc on customer infrastructure via Alitiris agent.