DHARMENDRA SINGH
Satna
Summary
Dynamic Administrative Assistant with proven success at KEC International Limited, excelling in customer relations and problem-solving. Expert in documentation and recordkeeping, I enhanced office efficiency and accuracy through innovative process improvements. Recognized for surpassing team goals and fostering strong client relationships, ensuring seamless operations and exceptional service delivery.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
KEC INTERNATIONAL LIMITED
11.2023 - Current
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Established administrative work procedures to track staff's daily tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed filing system, entered data and completed other clerical tasks.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Administrative Assistant
Rohan Builders and Developers
02.2021 - 10.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
12TH - ART
GOVT. EXCELLENCE NO.1
GOVT. EXCELLENCE NO. 104-2016
DIPLOMA - MACHENICAL
BHAGWANT UNIVERSITY AJMER
BHAGWANT UNIVERSITY AJMER06-2015
10TH -
JNV SATNA
JAWAHAR NAVODAY VIDYALAYA SATNA03-2012
Skills
- Reception oversight
- Letter preparation
- Meeting planning
- Mail handling
- Administrative Support
- Problem Solving
- Documentation and recordkeeping
- Task Prioritization
- Vehicle Management
- Customer and Client Realtions
- UAN Generations and PF Contributions
- Admin Vendors Billing and Records
- Housekeeping Management
- Data Management
- Records Administration
- Office Administration
- Time Management
- Scheduling
- Documentation and Reporting
- Labour Compliance
- Guest Houses And Labour Camp Management
- Punching Machine and Reports Managements
- DLR Reports and Workers Punching
- Security Management
- Invoice Processing
- Clients Relations
- Managing all works related HR and Admin
Timeline
Administrative Assistant
KEC INTERNATIONAL LIMITED
11.2023 - Current
Administrative Assistant
Rohan Builders and Developers
02.2021 - 10.2023
12TH - ART
GOVT. EXCELLENCE NO.1
DIPLOMA - MACHENICAL
BHAGWANT UNIVERSITY AJMER
10TH -
JNV SATNA
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